{"id":7865,"date":"2024-07-15T11:33:10","date_gmt":"2024-07-15T04:33:10","guid":{"rendered":"https:\/\/onesme.vn\/blog\/?p=7865"},"modified":"2025-12-02T14:52:51","modified_gmt":"2025-12-02T07:52:51","slug":"chuyen-doi-so-nam-2024","status":"publish","type":"post","link":"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html","title":{"rendered":"Xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 n\u1ed5i b\u1eadt trong n\u0103m 2024 v\u00e0 nh\u1eefng n\u0103m t\u1edbi"},"content":{"rendered":"<p>Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 \u0111ang di\u1ec5n ra m\u1ea1nh m\u1ebd tr\u00ean to\u00e0n c\u1ea7u, mang \u0111\u1ebfn nh\u1eefng thay \u0111\u1ed5i to l\u1edbn cho m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a \u0111\u1eddi s\u1ed1ng. \u0110\u1ec3 b\u1eaft k\u1ecbp xu h\u01b0\u1edbng v\u00e0 gia t\u0103ng l\u1ee3i th\u1ebf c\u1ea1nh tranh, doanh nghi\u1ec7p v\u00e0 t\u1ed5 ch\u1ee9c c\u1ea7n n\u1eafm b\u1eaft nh\u1eefng xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ch\u1ee7 \u0111\u1ea1o trong n\u0103m 2024 v\u00e0 nh\u1eefng n\u0103m t\u1edbi. B\u00e0i vi\u1ebft n\u00e0y s\u1ebd cung c\u1ea5p cho b\u1ea1n th\u00f4ng tin v\u1ec1 c\u00e1c xu h\u01b0\u1edbng n\u1ed5i b\u1eadt nh\u1ea5t, gi\u00fap b\u1ea1n \u0111\u1ecbnh h\u01b0\u1edbng chi\u1ebfn l\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 hi\u1ec7u qu\u1ea3.<\/p>\n<p><a href=\"https:\/\/vnpt.vn\/doanh-nghiep\/san-pham-dich-vu\" target=\"_blank\" rel=\"noopener\">https:\/\/vnpt.vn\/doanh-nghiep\/san-pham-dich-vu<\/a><\/p>\n<figure id=\"attachment_7827\" aria-describedby=\"caption-attachment-7827\" style=\"width: 2530px\" class=\"wp-caption alignnone\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-7827 size-full\" src=\"https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG.jpg\" alt=\"B\u1eaft k\u1ecbp xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u1edbi VNPT eDiG\" width=\"2530\" height=\"1686\" srcset=\"https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG.jpg 2530w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-300x200.jpg 300w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-1024x682.jpg 1024w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-768x512.jpg 768w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-1536x1024.jpg 1536w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-2048x1365.jpg 2048w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-150x100.jpg 150w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-696x464.jpg 696w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-1068x712.jpg 1068w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2024\/06\/So-hoa-ho-so-hieu-qua-voi-he-thong-VNPT-eDIG-1920x1279.jpg 1920w\" sizes=\"auto, (max-width: 2530px) 100vw, 2530px\" \/><figcaption id=\"caption-attachment-7827\" class=\"wp-caption-text\">S\u1ed1 ho\u00e1 h\u1ed3 s\u01a1 hi\u1ec7u qu\u1ea3 v\u1edbi h\u1ec7 th\u1ed1ng VNPT eDIG<\/figcaption><\/figure>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_43 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6a127d75a12ae\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6a127d75a12ae\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html\/#Tri_tue_nhan_tao_AI_va_Hoc_may_Machine_Learning\" title=\"Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 H\u1ecdc m\u00e1y (Machine Learning)\">Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 H\u1ecdc m\u00e1y (Machine Learning)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html\/#Dien_toan_dam_may\" title=\"\u0110i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y\">\u0110i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html\/#Internet_van_vat_IoT\" title=\"Internet v\u1ea1n v\u1eadt (IoT)\">Internet v\u1ea1n v\u1eadt (IoT)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html\/#Big_Data_va_Phan_tich_du_lieu\" title=\"Big Data v\u00e0 Ph\u00e2n t\u00edch d\u1eef li\u1ec7u\">Big Data v\u00e0 Ph\u00e2n t\u00edch d\u1eef li\u1ec7u<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html\/#Bao_mat_mang\" title=\"B\u1ea3o m\u1eadt m\u1ea1ng\">B\u1ea3o m\u1eadt m\u1ea1ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html\/#Trai_nghiem_khach_hang_CX\" title=\"Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng (CX)\">Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng (CX)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html\/#Nen_tang_ma_thap_Low-code\" title=\"N\u1ec1n t\u1ea3ng m\u00e3 th\u1ea5p (Low-code)\">N\u1ec1n t\u1ea3ng m\u00e3 th\u1ea5p (Low-code)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/onesme.vn\/blog\/giai-phap\/chuyen-doi-so-nam-2024.html\/#Ket_luan\" title=\"K\u1ebft lu\u1eadn\">K\u1ebft lu\u1eadn<\/a><\/li><\/ul><\/nav><\/div>\n<h3><span class=\"ez-toc-section\" id=\"Tri_tue_nhan_tao_AI_va_Hoc_may_Machine_Learning\"><\/span>Tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) v\u00e0 H\u1ecdc m\u00e1y (Machine Learning)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>AI v\u00e0 Machine Learning \u0111ang \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng r\u1ed9ng r\u00e3i trong m\u1ecdi l\u0129nh v\u1ef1c, t\u1eeb t\u1ef1 \u0111\u1ed9ng h\u00f3a quy tr\u00ecnh, ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ebfn h\u1ed7 tr\u1ee3 ra quy\u1ebft \u0111\u1ecbnh. C\u00e1c \u1ee9ng d\u1ee5ng AI n\u1ed5i b\u1eadt bao g\u1ed3m chatbot, xe t\u1ef1 l\u00e1i, robot, h\u1ec7 th\u1ed1ng \u0111\u1ec1 xu\u1ea5t s\u1ea3n ph\u1ea9m,&#8230; Vi\u1ec7c \u1ee9ng d\u1ee5ng AI gi\u00fap n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng, ti\u1ebft ki\u1ec7m chi ph\u00ed v\u00e0 t\u1ea1o ra nh\u1eefng tr\u1ea3i nghi\u1ec7m m\u1edbi m\u1ebb cho kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>V\u00ed d\u1ee5<\/strong>: Amazon s\u1eed d\u1ee5ng AI \u0111\u1ec3 d\u1ef1 \u0111o\u00e1n nhu c\u1ea7u c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 qu\u1ea3n l\u00fd kho h\u00e0ng hi\u1ec7u qu\u1ea3 h\u01a1n. Google \u00e1p d\u1ee5ng Machine Learning trong c\u00f4ng c\u1ee5 t\u00ecm ki\u1ebfm \u0111\u1ec3 cung c\u1ea5p k\u1ebft qu\u1ea3 t\u00ecm ki\u1ebfm ch\u00ednh x\u00e1c h\u01a1n cho ng\u01b0\u1eddi d\u00f9ng.<\/p>\n<p><strong>D\u1ef1 \u0111o\u00e1n t\u01b0\u01a1ng lai<\/strong>: Trong nh\u1eefng n\u0103m t\u1edbi, AI s\u1ebd tr\u1edf n\u00ean th\u00f4ng minh h\u01a1n, c\u00f3 kh\u1ea3 n\u0103ng t\u1ef1 h\u1ecdc v\u00e0 c\u1ea3i thi\u1ec7n hi\u1ec7u su\u1ea5t qua th\u1eddi gian. \u0110i\u1ec1u n\u00e0y s\u1ebd m\u1edf ra nhi\u1ec1u c\u01a1 h\u1ed9i m\u1edbi cho c\u00e1c ng\u00e0nh c\u00f4ng nghi\u1ec7p t\u1eeb y t\u1ebf, t\u00e0i ch\u00ednh \u0111\u1ebfn gi\u00e1o d\u1ee5c.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Dien_toan_dam_may\"><\/span>\u0110i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>\u0110i\u1ec7n to\u00e1n \u0111\u00e1m m\u00e2y gi\u00fap doanh nghi\u1ec7p s\u1eed d\u1ee5ng c\u00e1c ngu\u1ed3n l\u1ef1c c\u00f4ng ngh\u1ec7 (m\u00e1y ch\u1ee7, l\u01b0u tr\u1eef, m\u1ea1ng l\u01b0\u1edbi) m\u1ed9t c\u00e1ch linh ho\u1ea1t v\u00e0 hi\u1ec7u qu\u1ea3 h\u01a1n. Vi\u1ec7c di chuy\u1ec3n l\u00ean \u0111\u00e1m m\u00e2y gi\u00fap gi\u1ea3m chi ph\u00ed \u0111\u1ea7u t\u01b0 h\u1ea1 t\u1ea7ng, t\u0103ng kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng v\u00e0 n\u00e2ng cao t\u00ednh b\u1ea3o m\u1eadt d\u1eef li\u1ec7u.<\/p>\n<p><strong>V\u00ed d\u1ee5:<\/strong> Netflix s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u0111\u00e1m m\u00e2y c\u1ee7a AWS (Amazon Web Services) \u0111\u1ec3 ph\u00e1t tri\u1ec3n v\u00e0 tri\u1ec3n khai d\u1ecbch v\u1ee5 truy\u1ec1n ph\u00e1t video c\u1ee7a m\u00ecnh, gi\u00fap c\u00f4ng ty m\u1edf r\u1ed9ng quy m\u00f4 d\u1ec5 d\u00e0ng v\u00e0 ti\u1ebft ki\u1ec7m chi ph\u00ed.<\/p>\n<p><strong>D\u1ef1 \u0111o\u00e1n t\u01b0\u01a1ng lai<\/strong>: Trong t\u01b0\u01a1ng lai, c\u00e1c doanh nghi\u1ec7p s\u1ebd s\u1eed d\u1ee5ng c\u00e1c gi\u1ea3i ph\u00e1p \u0111\u00e1m m\u00e2y lai (hybrid cloud) \u0111\u1ec3 t\u1eadn d\u1ee5ng l\u1ee3i th\u1ebf c\u1ee7a c\u1ea3 \u0111\u00e1m m\u00e2y c\u00f4ng c\u1ed9ng v\u00e0 \u0111\u00e1m m\u00e2y ri\u00eang. B\u00ean c\u1ea1nh \u0111\u00f3, c\u00e1c c\u00f4ng ngh\u1ec7 \u0111\u00e1m m\u00e2y m\u1edbi nh\u01b0 \u0111\u00e1m m\u00e2y c\u1ea1nh (edge cloud) s\u1ebd gi\u00fap gi\u1ea3m \u0111\u1ed9 tr\u1ec5 v\u00e0 t\u0103ng c\u01b0\u1eddng hi\u1ec7u su\u1ea5t x\u1eed l\u00fd d\u1eef li\u1ec7u.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Internet_van_vat_IoT\"><\/span>Internet v\u1ea1n v\u1eadt (IoT)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>IoT k\u1ebft n\u1ed1i c\u00e1c thi\u1ebft b\u1ecb th\u00f4ng qua internet, t\u1ea1o ra kho d\u1eef li\u1ec7u kh\u1ed5ng l\u1ed3 \u0111\u1ec3 ph\u00e2n t\u00edch v\u00e0 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh. Vi\u1ec7c \u1ee9ng d\u1ee5ng IoT trong s\u1ea3n xu\u1ea5t gi\u00fap t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh, n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 ti\u1ebft ki\u1ec7m n\u0103ng l\u01b0\u1ee3ng. Trong l\u0129nh v\u1ef1c b\u00e1n l\u1ebb, IoT gi\u00fap theo d\u00f5i h\u00e0ng h\u00f3a, qu\u1ea3n l\u00fd kho b\u00e3i v\u00e0 ph\u00e2n t\u00edch h\u00e0nh vi kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>V\u00ed d\u1ee5<\/strong>: C\u00e1c nh\u00e0 m\u00e1y th\u00f4ng minh c\u1ee7a Siemens s\u1eed d\u1ee5ng IoT \u0111\u1ec3 theo d\u00f5i v\u00e0 \u0111i\u1ec1u ch\u1ec9nh c\u00e1c quy tr\u00ecnh s\u1ea3n xu\u1ea5t, gi\u1ea3m thi\u1ec3u l\u00e3ng ph\u00ed v\u00e0 t\u0103ng hi\u1ec7u qu\u1ea3 s\u1ea3n xu\u1ea5t.<\/p>\n<p><strong>D\u1ef1 \u0111o\u00e1n t\u01b0\u01a1ng lai<\/strong>: S\u1ed1 l\u01b0\u1ee3ng thi\u1ebft b\u1ecb IoT s\u1ebd ti\u1ebfp t\u1ee5c gia t\u0103ng, mang l\u1ea1i nhi\u1ec1u c\u01a1 h\u1ed9i m\u1edbi cho c\u00e1c doanh nghi\u1ec7p trong vi\u1ec7c thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 v\u00e0 s\u1ea3n ph\u1ea9m c\u1ee7a m\u00ecnh.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Big_Data_va_Phan_tich_du_lieu\"><\/span>Big Data v\u00e0 Ph\u00e2n t\u00edch d\u1eef li\u1ec7u<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Big Data l\u00e0 t\u1eadp d\u1eef li\u1ec7u kh\u1ed5ng l\u1ed3, \u0111\u01b0\u1ee3c ph\u00e2n t\u00edch b\u1eb1ng c\u00e1c c\u00f4ng c\u1ee5 chuy\u00ean d\u1ee5ng \u0111\u1ec3 thu th\u1eadp th\u00f4ng tin chi ti\u1ebft v\u1ec1 kh\u00e1ch h\u00e0ng, th\u1ecb tr\u01b0\u1eddng v\u00e0 ho\u1ea1t \u0111\u1ed9ng kinh doanh. Vi\u1ec7c ph\u00e2n t\u00edch d\u1eef li\u1ec7u gi\u00fap doanh nghi\u1ec7p \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t, t\u1ed1i \u01b0u h\u00f3a chi\u1ebfn l\u01b0\u1ee3c marketing v\u00e0 n\u00e2ng cao hi\u1ec7u qu\u1ea3 ho\u1ea1t \u0111\u1ed9ng.<\/p>\n<p><strong>V\u00ed d\u1ee5<\/strong>: Starbucks s\u1eed d\u1ee5ng ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ec3 t\u1ed1i \u01b0u h\u00f3a c\u00e1c chi\u1ebfn d\u1ecbch marketing v\u00e0 c\u1ea3i thi\u1ec7n tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng t\u1ea1i c\u00e1c c\u1eeda h\u00e0ng c\u1ee7a m\u00ecnh.<\/p>\n<p><strong>D\u1ef1 \u0111o\u00e1n t\u01b0\u01a1ng lai<\/strong>: C\u00e1c c\u00f4ng c\u1ee5 ph\u00e2n t\u00edch d\u1eef li\u1ec7u s\u1ebd ng\u00e0y c\u00e0ng m\u1ea1nh m\u1ebd v\u00e0 d\u1ec5 s\u1eed d\u1ee5ng h\u01a1n, gi\u00fap c\u00e1c doanh nghi\u1ec7p v\u1eeba v\u00e0 nh\u1ecf c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng Big Data \u0111\u1ec3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Bao_mat_mang\"><\/span>B\u1ea3o m\u1eadt m\u1ea1ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>V\u1edbi s\u1ef1 gia t\u0103ng c\u1ee7a c\u00e1c m\u1ed1i \u0111e d\u1ecda an ninh m\u1ea1ng, vi\u1ec7c \u0111\u1ea3m b\u1ea3o b\u1ea3o m\u1eadt d\u1eef li\u1ec7u tr\u1edf n\u00ean quan tr\u1ecdng h\u01a1n bao gi\u1edd h\u1ebft. Doanh nghi\u1ec7p c\u1ea7n \u0111\u1ea7u t\u01b0 v\u00e0o c\u00e1c gi\u1ea3i ph\u00e1p b\u1ea3o m\u1eadt ti\u00ean ti\u1ebfn \u0111\u1ec3 b\u1ea3o v\u1ec7 h\u1ec7 th\u1ed1ng v\u00e0 d\u1eef li\u1ec7u kh\u1ecfi c\u00e1c cu\u1ed9c t\u1ea5n c\u00f4ng m\u1ea1ng.<\/p>\n<p><strong>V\u00ed d\u1ee5<\/strong>: Cisco cung c\u1ea5p c\u00e1c gi\u1ea3i ph\u00e1p b\u1ea3o m\u1eadt to\u00e0n di\u1ec7n gi\u00fap c\u00e1c doanh nghi\u1ec7p b\u1ea3o v\u1ec7 m\u1ea1ng l\u01b0\u1edbi c\u1ee7a m\u00ecnh tr\u01b0\u1edbc c\u00e1c m\u1ed1i \u0111e d\u1ecda t\u1eeb b\u00ean ngo\u00e0i.<\/p>\n<p><strong>D\u1ef1 \u0111o\u00e1n t\u01b0\u01a1ng lai<\/strong>: B\u1ea3o m\u1eadt m\u1ea1ng s\u1ebd ti\u1ebfp t\u1ee5c l\u00e0 \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u c\u1ee7a c\u00e1c doanh nghi\u1ec7p, v\u1edbi vi\u1ec7c \u00e1p d\u1ee5ng c\u00e1c c\u00f4ng ngh\u1ec7 m\u1edbi nh\u01b0 b\u1ea3o m\u1eadt \u0111\u00e1m m\u00e2y, b\u1ea3o m\u1eadt thi\u1ebft b\u1ecb IoT v\u00e0 b\u1ea3o m\u1eadt d\u1ef1a tr\u00ean tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Trai_nghiem_khach_hang_CX\"><\/span>Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng (CX)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 gi\u00fap doanh nghi\u1ec7p thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3, t\u1eeb \u0111\u00f3 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 n\u00e2ng cao m\u1ee9c \u0111\u1ed9 h\u00e0i l\u00f2ng. C\u00e1c doanh nghi\u1ec7p \u0111ang t\u1eadp trung v\u00e0o vi\u1ec7c x\u00e2y d\u1ef1ng h\u00e0nh tr\u00ecnh kh\u00e1ch h\u00e0ng li\u1ec1n m\u1ea1ch tr\u00ean m\u1ecdi k\u00eanh, t\u1eeb website, \u1ee9ng d\u1ee5ng di \u0111\u1ed9ng \u0111\u1ebfn m\u1ea1ng x\u00e3 h\u1ed9i.<\/p>\n<p><strong>V\u00ed d\u1ee5<\/strong>: Sephora s\u1eed d\u1ee5ng d\u1eef li\u1ec7u kh\u00e1ch h\u00e0ng \u0111\u1ec3 c\u00e1 nh\u00e2n h\u00f3a c\u00e1c khuy\u1ebfn ngh\u1ecb s\u1ea3n ph\u1ea9m v\u00e0 cung c\u1ea5p tr\u1ea3i nghi\u1ec7m mua s\u1eafm tr\u1ef1c tuy\u1ebfn v\u00e0 t\u1ea1i c\u1eeda h\u00e0ng m\u1ed9t c\u00e1ch li\u1ec1n m\u1ea1ch.<\/p>\n<p><strong>D\u1ef1 \u0111o\u00e1n t\u01b0\u01a1ng lai<\/strong>: Tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng s\u1ebd ng\u00e0y c\u00e0ng \u0111\u01b0\u1ee3c c\u00e1 nh\u00e2n h\u00f3a h\u01a1n nh\u1edd v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n c\u1ee7a AI v\u00e0 Machine Learning, gi\u00fap c\u00e1c doanh nghi\u1ec7p hi\u1ec3u r\u00f5 h\u01a1n v\u1ec1 nhu c\u1ea7u v\u00e0 mong mu\u1ed1n c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Nen_tang_ma_thap_Low-code\"><\/span>N\u1ec1n t\u1ea3ng m\u00e3 th\u1ea5p (Low-code)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>N\u1ec1n t\u1ea3ng m\u00e3 th\u1ea5p gi\u00fap ng\u01b0\u1eddi d\u00f9ng kh\u00f4ng c\u00f3 ki\u1ebfn th\u1ee9c l\u1eadp tr\u00ecnh c\u0169ng c\u00f3 th\u1ec3 t\u1ea1o ra c\u00e1c \u1ee9ng d\u1ee5ng web v\u00e0 di \u0111\u1ed9ng. Vi\u1ec7c s\u1eed d\u1ee5ng n\u1ec1n t\u1ea3ng m\u00e3 th\u1ea5p gi\u00fap ti\u1ebft ki\u1ec7m th\u1eddi gian v\u00e0 chi ph\u00ed ph\u00e1t tri\u1ec3n ph\u1ea7n m\u1ec1m, \u0111\u1ed3ng th\u1eddi th\u00fac \u0111\u1ea9y \u0111\u1ed5i m\u1edbi v\u00e0 s\u00e1ng t\u1ea1o.<\/p>\n<p><strong>V\u00ed d\u1ee5<\/strong>: Microsoft Power Apps l\u00e0 m\u1ed9t n\u1ec1n t\u1ea3ng m\u00e3 th\u1ea5p gi\u00fap c\u00e1c doanh nghi\u1ec7p t\u1ea1o ra c\u00e1c \u1ee9ng d\u1ee5ng t\u00f9y ch\u1ec9nh m\u1ed9t c\u00e1ch nhanh ch\u00f3ng v\u00e0 d\u1ec5 d\u00e0ng m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ebfn k\u1ef9 n\u0103ng l\u1eadp tr\u00ecnh ph\u1ee9c t\u1ea1p.<\/p>\n<p><strong>D\u1ef1 \u0111o\u00e1n t\u01b0\u01a1ng lai<\/strong>: N\u1ec1n t\u1ea3ng m\u00e3 th\u1ea5p s\u1ebd ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n v\u00e0 tr\u1edf th\u00e0nh c\u00f4ng c\u1ee5 kh\u00f4ng th\u1ec3 thi\u1ebfu trong qu\u00e1 tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i s\u1ed1 c\u1ee7a c\u00e1c doanh nghi\u1ec7p, gi\u00fap h\u1ecd nhanh ch\u00f3ng th\u00edch nghi v\u1edbi c\u00e1c thay \u0111\u1ed5i v\u00e0 y\u00eau c\u1ea7u c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Ket_luan\"><\/span>K\u1ebft lu\u1eadn<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 l\u00e0 m\u1ed9t h\u00e0nh tr\u00ecnh d\u00e0i v\u00e0 li\u00ean t\u1ee5c, \u0111\u00f2i h\u1ecfi s\u1ef1 cam k\u1ebft v\u00e0 n\u1ed7 l\u1ef1c t\u1eeb ph\u00eda l\u00e3nh \u0111\u1ea1o v\u00e0 to\u00e0n th\u1ec3 nh\u00e2n vi\u00ean. Doanh nghi\u1ec7p c\u1ea7n x\u00e2y d\u1ef1ng chi\u1ebfn l\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ee7a m\u00ecnh, \u0111\u1ed3ng th\u1eddi c\u1eadp nh\u1eadt li\u00ean t\u1ee5c c\u00e1c xu h\u01b0\u1edbng m\u1edbi nh\u1ea5t \u0111\u1ec3 duy tr\u00ec l\u1ee3i th\u1ebf c\u1ea1nh tranh trong th\u1ecb tr\u01b0\u1eddng \u0111\u1ea7y bi\u1ebfn \u0111\u1ed9ng. Vi\u1ec7c n\u1eafm b\u1eaft v\u00e0 \u1ee9ng d\u1ee5ng c\u00e1c xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 s\u1ebd gi\u00fap doanh nghi\u1ec7p kh\u00f4ng ch\u1ec9 t\u1ed3n t\u1ea1i m\u00e0 c\u00f2n ph\u00e1t tri\u1ec3n m\u1ea1nh m\u1ebd trong k\u1ef7 nguy\u00ean s\u1ed1.<\/p>\n<p>Xem th\u00eam: C\u00e1c s\u1ea3n ph\u1ea9m Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 t\u1ea1i\u00a0<a href=\"https:\/\/onesme.vn\/enterprise\">https:\/\/onesme.vn\/enterprise<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 \u0111ang di\u1ec5n ra m\u1ea1nh m\u1ebd tr\u00ean to\u00e0n c\u1ea7u, mang \u0111\u1ebfn nh\u1eefng thay \u0111\u1ed5i to l\u1edbn cho m\u1ecdi kh\u00eda c\u1ea1nh c\u1ee7a \u0111\u1eddi s\u1ed1ng. \u0110\u1ec3 b\u1eaft k\u1ecbp xu h\u01b0\u1edbng v\u00e0 gia t\u0103ng l\u1ee3i th\u1ebf c\u1ea1nh tranh, doanh nghi\u1ec7p v\u00e0 t\u1ed5 ch\u1ee9c c\u1ea7n n\u1eafm b\u1eaft nh\u1eefng xu h\u01b0\u1edbng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ch\u1ee7 \u0111\u1ea1o trong n\u0103m [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":7866,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-7865","post","type-post","status-publish","format-standard","has-post-thumbnail","category-giai-phap"],"_links":{"self":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/7865","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/comments?post=7865"}],"version-history":[{"count":3,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/7865\/revisions"}],"predecessor-version":[{"id":11335,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/7865\/revisions\/11335"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/media\/7866"}],"wp:attachment":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/media?parent=7865"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/categories?post=7865"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/tags?post=7865"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}