{"id":3291,"date":"2022-10-31T09:28:39","date_gmt":"2022-10-31T02:28:39","guid":{"rendered":"https:\/\/onesme.vn\/blog\/?p=3291"},"modified":"2022-10-31T09:28:39","modified_gmt":"2022-10-31T02:28:39","slug":"voice-brandname-vnpt","status":"publish","type":"post","link":"https:\/\/onesme.vn\/blog\/tin-tuc-su-kien\/voice-brandname-vnpt.html","title":{"rendered":"Voice Brandname: Gi\u1ea3i ph\u00e1p qu\u1ea3ng b\u00e1 hi\u1ec7u qu\u1ea3 th\u01b0\u01a1ng hi\u1ec7u trong th\u1eddi \u0111\u1ea1i s\u1ed1"},"content":{"rendered":"<p><em>\u0110\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn nh\u01b0 m\u1ed9t gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn \u0111\u00e1p \u1ee9ng c\u00e1c quy \u0111\u1ecbnh c\u1ee7a Ch\u00ednh ph\u1ee7 v\u1ec1 ch\u1ed1ng tin nh\u1eafn r\u00e1c, cu\u1ed9c g\u1ecdi r\u00e1c, Voice Brandname \u2013 Cu\u1ed9c g\u1ecdi th\u01b0\u01a1ng hi\u1ec7u \u0111ang \u0111\u01b0\u1ee3c ng\u00e0y c\u00e0ng nhi\u1ec1u doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn s\u1eed d\u1ee5ng trong <\/em><em>ho\u1ea1t \u0111\u1ed9ng <\/em><em>qu\u1ea3ng c\u00e1o v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng.<\/em><\/p>\n<figure id=\"attachment_3294\" aria-describedby=\"caption-attachment-3294\" style=\"width: 600px\" class=\"wp-caption aligncenter\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-3294\" src=\"https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2022\/10\/Voice-Brandname.jpg\" alt=\"Voice Brandname\" width=\"600\" height=\"338\" srcset=\"https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2022\/10\/Voice-Brandname.jpg 696w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2022\/10\/Voice-Brandname-300x169.jpg 300w, https:\/\/onesme.vn\/blog\/wp-content\/uploads\/2022\/10\/Voice-Brandname-150x84.jpg 150w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/><figcaption id=\"caption-attachment-3294\" class=\"wp-caption-text\">Voice Brandname: Gi\u1ea3i ph\u00e1p qu\u1ea3ng b\u00e1 hi\u1ec7u qu\u1ea3 th\u01b0\u01a1ng hi\u1ec7u trong th\u1eddi \u0111\u1ea1i s\u1ed1<\/figcaption><\/figure>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_43 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6a400e86b85f1\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6a400e86b85f1\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/onesme.vn\/blog\/tin-tuc-su-kien\/voice-brandname-vnpt.html\/#Uu_diem_vuot_troi\" title=\"\u01afu \u0111i\u1ec3m v\u01b0\u1ee3t tr\u1ed9i \">\u01afu \u0111i\u1ec3m v\u01b0\u1ee3t tr\u1ed9i <\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/onesme.vn\/blog\/tin-tuc-su-kien\/voice-brandname-vnpt.html\/#Giai_phap_chong_cuoc_goi_rac\" title=\"Gi\u1ea3i ph\u00e1p ch\u1ed1ng cu\u1ed9c g\u1ecdi r\u00e1c\">Gi\u1ea3i ph\u00e1p ch\u1ed1ng cu\u1ed9c g\u1ecdi r\u00e1c<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Uu_diem_vuot_troi\"><\/span><strong><span style=\"font-size: 14pt;\">\u01afu \u0111i\u1ec3m v\u01b0\u1ee3t tr\u1ed9i<\/span> <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Kh\u00f4ng gi\u1ed1ng nh\u01b0 c\u00e1c cu\u1ed9c g\u1ecdi th\u00f4ng th\u01b0\u1eddng kh\u00e1c ch\u1ec9 hi\u1ec3n th\u1ecb s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u01a1n thu\u1ea7n, d\u1ecbch v\u1ee5 Voice Brandname hay c\u00f2n g\u1ecdi l\u00e0 d\u1ecbch v\u1ee5 Cu\u1ed9c g\u1ecdi th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a VNPT s\u1ebd hi\u1ec3n th\u1ecb t\u00ean th\u01b0\u01a1ng hi\u1ec7u c\u1ee7a t\u1ed5 ch\u1ee9c\/doanh nghi\u1ec7p hay nh\u00e3n h\u00e0ng, t\u00ean s\u1ea3n ph\u1ea9m d\u1ecbch v\u1ee5 tr\u00ean thi\u1ebft b\u1ecb di \u0111\u1ed9ng c\u1ee7a kh\u00e1ch h\u00e0ng b\u1eb1ng vi\u1ec7c m\u00e3 h\u00f3a s\u1ed1 \u0111i\u1ec7n tho\u1ea1i doanh nghi\u1ec7p th\u00e0nh Brandname.<\/p>\n<p>Thay v\u00ec ph\u1ea3i \u0111\u1ea7u t\u01b0 cho vi\u1ec7c mua s\u1ed1 t\u1ed5ng \u0111\u00e0i \u0111\u1eb9p v\u1edbi chi ph\u00ed cao, vi\u1ec7c s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 Voice Brandname ti\u1ebft ki\u1ec7m chi ph\u00ed h\u01a1n cho doanh nghi\u1ec7p. \u0110\u1eb7c bi\u1ec7t, vi\u1ec7c hi\u1ec3n th\u1ecb t\u00ean th\u01b0\u01a1ng hi\u1ec7u khi th\u1ef1c hi\u1ec7n cu\u1ed9c g\u1ecdi \u0111\u1ebfn kh\u00e1ch h\u00e0ng gi\u00fap t\u0103ng nh\u1eadn di\u1ec7n, t\u1ea1o \u0111\u1ed9 tin c\u1eady, chuy\u00ean nghi\u1ec7p v\u00e0 kh\u1eb3ng \u0111\u1ecbnh uy t\u00edn c\u1ee7a doanh nghi\u1ec7p. Nh\u1edd \u0111\u00f3, l\u00e0m t\u0103ng t\u1ef7 l\u1ec7 b\u1eaft m\u00e1y c\u1ee7a kh\u00e1ch h\u00e0ng, l\u00e0m t\u0103ng hi\u1ec7u qu\u1ea3 truy\u1ec1n th\u00f4ng, t\u01b0 v\u1ea5n, gi\u1edbi s\u1ea3n ph\u1ea9m v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng qua k\u00eanh outbound c\u1ee7a doanh nghi\u1ec7p.<\/p>\n<p>D\u1ecbch v\u1ee5 Voice Brandname \u0111\u01b0\u1ee3c \u1ee9ng d\u1ee5ng trong \u0111a l\u0129nh v\u1ef1c, \u0111a ng\u00e0nh ngh\u1ec1 nh\u01b0 ng\u00e2n h\u00e0ng \u2013 t\u00e0i ch\u00ednh, b\u1ea3o hi\u1ec3m, b\u1ea5t \u0111\u1ed9ng s\u1ea3n, du l\u1ecbch\u2026\u0111\u1ec3 qu\u1ea3ng c\u00e1o v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng; c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng \u0111\u1ed3ng th\u1eddi r\u1ea5t nhi\u1ec1u cu\u1ed9c g\u1ecdi hi\u1ec3n th\u1ecb brandname, c\u00f3 kh\u1ea3 n\u0103ng m\u1edf r\u1ed9ng s\u1ed1 l\u01b0\u1ee3ng cu\u1ed9c g\u1ecdi kh\u00f4ng gi\u1edbi h\u1ea1n trong tr\u01b0\u1eddng h\u1ee3p kh\u00e1ch h\u00e0ng th\u1ef1c hi\u1ec7n g\u1ecdi l\u01b0u l\u01b0\u1ee3ng l\u1edbn.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Giai_phap_chong_cuoc_goi_rac\"><\/span><span style=\"font-size: 14pt;\"><strong>G<\/strong><strong>i\u1ea3i ph\u00e1p <\/strong><strong>ch\u1ed1ng cu\u1ed9c g\u1ecdi r\u00e1c<\/strong><\/span><span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Theo th\u1ed1ng k\u00ea c\u1ee7a B\u1ed9 Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng trong 6 th\u00e1ng \u0111\u1ea7u n\u0103m 2022, c\u01a1 quan n\u00e0y \u0111\u00e3 ghi nh\u1eadn \u0111\u01b0\u1ee3c h\u01a1n 74 tri\u1ec7u cu\u1ed9c g\u1ecdi r\u00e1c, t\u0103ng 53% so v\u1edbi c\u00f9ng k\u1ef3 n\u0103m ngo\u00e1i. Tr\u00ean th\u1ef1c t\u1ebf, B\u1ed9 Th\u00f4ng tin v\u00e0 Truy\u1ec1n th\u00f4ng v\u00e0 c\u00e1c nh\u00e0 m\u1ea1ng \u0111\u00e3 tri\u1ec3n khai nhi\u1ec1u bi\u1ec7n ph\u00e1p \u0111\u1ec3 ng\u0103n ch\u1eb7n c\u00e1c cu\u1ed9c g\u1ecdi r\u00e1c. Tuy nhi\u00ean, cu\u1ed9c g\u1ecdi r\u00e1c v\u1eabn g\u00e2y nhi\u1ec1u phi\u1ec1n to\u00e1i v\u00e0 \u1ea3nh h\u01b0\u1edfng ti\u00eau c\u1ef1c kh\u00f4ng ch\u1ec9 \u0111\u1ebfn ng\u01b0\u1eddi d\u00f9ng \u0111i\u1ec7n tho\u1ea1i m\u00e0 c\u00f2n c\u00e1c doanh nghi\u1ec7p khi kh\u00e1ch h\u00e0ng kh\u00f4ng nghe c\u00e1c cu\u1ed9c g\u1ecdi ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 t\u01b0 v\u00e1n c\u1ee7a nh\u00e0 m\u1ea1ng do l\u00e0m t\u01b0\u1edfng l\u00e0 cu\u1ed9c g\u1ecdi r\u00e1c t\u1eeb s\u1ed1 l\u1ea1.<\/p>\n<p>\u0110\u1ec3 ng\u0103n ch\u1eb7n cu\u1ed9c g\u1ecdi r\u00e1c, t\u1eeb n\u0103m 2020, Ch\u00ednh ph\u1ee7 \u0111\u00e3 ban h\u00e0nh Ngh\u1ecb \u0111\u1ecbnh s\u1ed1 91\/2020\/N\u0110-CP quy \u0111\u1ecbnh vi\u1ec7c tri\u1ec3n khai b\u1eaft bu\u1ed9c d\u1ecbch v\u1ee5 \u0111\u1ecbnh danh cho c\u00e1c cu\u1ed9c g\u1ecdi qu\u1ea3ng c\u00e1o, ti\u1ebfp th\u1ecb, gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m, ch\u0103m s\u00f3c kh\u00e1ch. Theo \u0111\u00f3, t\u1ea5t c\u1ea3 c\u00e1c doanh nghi\u1ec7p ch\u1ec9 \u0111\u01b0\u1ee3c g\u1eedi tin nh\u1eafn qu\u1ea3ng c\u00e1o, g\u1ecdi \u0111i\u1ec7n tho\u1ea1i qu\u1ea3ng c\u00e1o khi \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1ea5p t\u00ean \u0111\u1ecbnh danh v\u00e0 kh\u00f4ng \u0111\u01b0\u1ee3c ph\u00e9p s\u1eed d\u1ee5ng s\u1ed1 \u0111i\u1ec7n tho\u1ea1i \u0111\u1ec3 g\u1eedi tin nh\u1eafn qu\u1ea3ng c\u00e1o ho\u1eb7c g\u1ecdi \u0111i\u1ec7n tho\u1ea1i qu\u1ea3ng c\u00e1o.<\/p>\n<p>V\u00ec v\u1eady khi s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 Voice Brandname c\u1ee7a VNPT, doanh nghi\u1ec7p \u0111\u1ea3m b\u1ea3o tu\u00e2n th\u1ee7 quy \u0111\u1ecbnh c\u1ee7a nh\u00e0 n\u01b0\u1edbc v\u1ec1 cu\u1ed9c g\u1ecdi qu\u1ea3ng c\u00e1o, t\u0103ng \u0111\u1ed9 tin c\u1eady, uy t\u00edn c\u1ee7a doanh nghi\u1ec7p v\u1edbi kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a kh\u00e1ch h\u00e0ng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5.<\/p>\n<p>Th\u00f4ng tin chi ti\u1ebft v\u1ec1 d\u1ecbch v\u1ee5, Qu\u00fd kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 truy c\u1eadp website https:\/\/vnpt.com.vn ho\u1eb7c hotline: 18001260.<\/p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">_________________<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">oneSME &#8211; N\u1ec1n t\u1ea3ng chuy\u1ec3n \u0111\u1ed5i s\u1ed1 cho doanh nghi\u1ec7p SME<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">\ud83d\udd17 Website: <a href=\"https:\/\/onesme.vn\">https:\/\/onesme.vn <\/a><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">\u260e\ufe0f Hotline: 1800 1260<\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">\u2709 Email: <a href=\"mailto:onesme@vnpt.vn\">onesme@vnpt.vn<\/a><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">\ud83d\udce9 T\u01b0 v\u1ea5n mi\u1ec5n ph\u00ed: <a href=\"https:\/\/bit.ly\/oneSME_ContactUs\" target=\"_blank\" rel=\"noopener\">https:\/\/bit.ly\/oneSME_ContactUs<\/a><\/span><\/p>\n<p>&nbsp;<\/p>\n<p><em><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\">&gt;&gt;&gt; B\u00e0i vi\u1ebft c\u00f9ng ch\u1ee7 \u0111\u1ec1:\u00a0<\/span><\/em><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><a href=\"https:\/\/onesme.vn\/blog\/tin-tuc-su-kien\/vnpt-chuyen-doi-so-ngan-hang.html\">VNPT gi\u1edbi thi\u1ec7u c\u00e1c gi\u1ea3i ph\u00e1p chuy\u1ec3n \u0111\u1ed5i s\u1ed1 ng\u00e2n h\u00e0ng t\u1ea1i s\u1ef1 ki\u1ec7n Smart Banking 2022<\/a><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><a href=\"https:\/\/onesme.vn\/blog\/tin-tuc-su-kien\/nen-tang-one-dx-duoc-vinh-danh-la-san-pham-dich-vu-giai-phap-cong-nghe-so-tieu-bieu-le-trao-giai-thuong-chuyen-doi-so-viet-nam-vietnam-digital-awards-vda-2022.html\">N\u1ec1n t\u1ea3ng ONE DX \u0111\u01b0\u1ee3c vinh danh tai L\u1ec5 trao Gi\u1ea3i th\u01b0\u1edfng Chuy\u1ec3n \u0111\u1ed5i s\u1ed1 Vi\u1ec7t Nam 2022<\/a><\/span><br \/>\n<span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt;\"><a href=\"https:\/\/onesme.vn\/blog\/tin-tuc-su-kien\/the-le-chuong-trinhonesme-dang-ky-nhanh-tay-van-may-se-toi-phan-1.html\">Th\u1ec3 l\u1ec7 ch\u01b0\u01a1ng tr\u00ecnh \u201coneSME \u0110\u0103ng k\u00fd nhanh tay \u2013 V\u1eadn may s\u1ebd t\u1edbi\u201d\u00a0<\/a><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u0110\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn nh\u01b0 m\u1ed9t gi\u1ea3i ph\u00e1p c\u00f4ng ngh\u1ec7 ti\u00ean ti\u1ebfn \u0111\u00e1p \u1ee9ng c\u00e1c quy \u0111\u1ecbnh c\u1ee7a Ch\u00ednh ph\u1ee7 v\u1ec1 ch\u1ed1ng tin nh\u1eafn r\u00e1c, cu\u1ed9c g\u1ecdi r\u00e1c, Voice Brandname \u2013 Cu\u1ed9c g\u1ecdi th\u01b0\u01a1ng hi\u1ec7u \u0111ang \u0111\u01b0\u1ee3c ng\u00e0y c\u00e0ng nhi\u1ec1u doanh nghi\u1ec7p l\u1ef1a ch\u1ecdn s\u1eed d\u1ee5ng trong ho\u1ea1t \u0111\u1ed9ng qu\u1ea3ng c\u00e1o v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3294,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-3291","post","type-post","status-publish","format-standard","has-post-thumbnail","category-tin-tuc-su-kien"],"_links":{"self":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/3291","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/comments?post=3291"}],"version-history":[{"count":1,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/3291\/revisions"}],"predecessor-version":[{"id":3303,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/3291\/revisions\/3303"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/media\/3294"}],"wp:attachment":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/media?parent=3291"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/categories?post=3291"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/tags?post=3291"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}