{"id":11075,"date":"2025-10-20T15:29:48","date_gmt":"2025-10-20T08:29:48","guid":{"rendered":"https:\/\/onesme.vn\/blog\/?p=11075"},"modified":"2025-11-27T09:44:43","modified_gmt":"2025-11-27T02:44:43","slug":"nang-cao-trai-nghiem-khach-hang-voi-dich-vu-gtgt-cua-vnpt","status":"publish","type":"post","link":"https:\/\/onesme.vn\/blog\/san-pham\/nang-cao-trai-nghiem-khach-hang-voi-dich-vu-gtgt-cua-vnpt.html","title":{"rendered":"N\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u1edbi d\u1ecbch v\u1ee5 GTGT c\u1ee7a VNPT"},"content":{"rendered":"<p data-start=\"61\" data-end=\"878\"><em><strong>Trong k\u1ef7 nguy\u00ean s\u1ed1, tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh b\u1ea1i c\u1ee7a doanh nghi\u1ec7p. \u0110\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng t\u01b0\u01a1ng t\u00e1c v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, nhi\u1ec1u doanh nghi\u1ec7p Vi\u1ec7t Nam \u0111ang t\u00ecm \u0111\u1ebfn d\u1ecbch v\u1ee5 gi\u00e1 tr\u1ecb gia t\u0103ng (GTGT) c\u1ee7a VNPT nh\u01b0 m\u1ed9t gi\u1ea3i ph\u00e1p chi\u1ebfn l\u01b0\u1ee3c. C\u00e1c d\u1ecbch v\u1ee5 GTGT ti\u00eau bi\u1ec3u g\u1ed3m SMS Brandname, Voice Brandname, t\u1ed5ng \u0111\u00e0i mi\u1ec5n ph\u00ed 1800 v\u00e0 t\u1ed5ng \u0111\u00e0i th\u01b0\u01a1ng m\u1ea1i 1900. \u0110\u00e2y kh\u00f4ng ch\u1ec9 l\u00e0 nh\u1eefng ti\u1ec7n \u00edch vi\u1ec5n th\u00f4ng, m\u00e0 c\u00f2n l\u00e0 c\u00f4ng c\u1ee5 gi\u00fap doanh nghi\u1ec7p t\u1ed1i \u01b0u k\u1ebft n\u1ed1i, t\u0103ng \u0111\u1ed9 tin c\u1eady v\u00e0 t\u1ea1o d\u1ef1ng tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u01b0\u1ee3t tr\u1ed9i. <\/strong><\/em><\/p>\n<p data-start=\"61\" data-end=\"878\"><em>B\u00e0i vi\u1ebft n\u00e0y s\u1ebd ph\u00e2n t\u00edch vai tr\u00f2 v\u00e0 l\u1ee3i \u00edch c\u1ee5 th\u1ec3 c\u1ee7a t\u1eebng d\u1ecbch v\u1ee5, k\u00e8m v\u00ed d\u1ee5 \u1ee9ng d\u1ee5ng th\u1ef1c t\u1ebf, \u0111\u1ec3 Qu\u00fd doanh nghi\u1ec7p th\u1ea5y r\u00f5 c\u00e1ch c\u00e1c gi\u1ea3i ph\u00e1p GTGT c\u1ee7a VNPT c\u00f3 th\u1ec3 n\u00e2ng t\u1ea7m th\u01b0\u01a1ng hi\u1ec7u v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng hi\u1ec7u qu\u1ea3.<\/em><\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_43 ez-toc-wrap-left counter-hierarchy ez-toc-counter ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\">M\u1ee5c l\u1ee5c<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" area-label=\"ez-toc-toggle-icon-1\"><label for=\"item-6a040f654163a\" aria-label=\"Table of Content\"><span style=\"display: flex;align-items: center;width: 35px;height: 30px;justify-content: center;direction:ltr;\"><svg style=\"fill: #000000;color:#000000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #000000;color:#000000\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/label><input  type=\"checkbox\" id=\"item-6a040f654163a\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/onesme.vn\/blog\/san-pham\/nang-cao-trai-nghiem-khach-hang-voi-dich-vu-gtgt-cua-vnpt.html\/#SMS_Brandname_-_Kenh_tin_nhan_thuong_hieu_tuong_tac_hieu_qua\" title=\"SMS Brandname \u2013 K\u00eanh tin nh\u1eafn th\u01b0\u01a1ng hi\u1ec7u, t\u01b0\u01a1ng t\u00e1c hi\u1ec7u qu\u1ea3\">SMS Brandname \u2013 K\u00eanh tin nh\u1eafn th\u01b0\u01a1ng hi\u1ec7u, t\u01b0\u01a1ng t\u00e1c hi\u1ec7u qu\u1ea3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/onesme.vn\/blog\/san-pham\/nang-cao-trai-nghiem-khach-hang-voi-dich-vu-gtgt-cua-vnpt.html\/#Voice_Brandname_-_Cuoc_goi_thuong_hieu_xay_dung_niem_tin\" title=\"Voice Brandname \u2013 Cu\u1ed9c g\u1ecdi th\u01b0\u01a1ng hi\u1ec7u x\u00e2y d\u1ef1ng ni\u1ec1m tin\">Voice Brandname \u2013 Cu\u1ed9c g\u1ecdi th\u01b0\u01a1ng hi\u1ec7u x\u00e2y d\u1ef1ng ni\u1ec1m tin<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/onesme.vn\/blog\/san-pham\/nang-cao-trai-nghiem-khach-hang-voi-dich-vu-gtgt-cua-vnpt.html\/#Dich_vu_tong_dai_1800_-_Trai_tham_do_don_khach_hang\" title=\"D\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i 1800 \u2013 \u201cTr\u1ea3i th\u1ea3m \u0111\u1ecf\u201d \u0111\u00f3n kh\u00e1ch h\u00e0ng\">D\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i 1800 \u2013 \u201cTr\u1ea3i th\u1ea3m \u0111\u1ecf\u201d \u0111\u00f3n kh\u00e1ch h\u00e0ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/onesme.vn\/blog\/san-pham\/nang-cao-trai-nghiem-khach-hang-voi-dich-vu-gtgt-cua-vnpt.html\/#Dich_vu_dau_so_1900_-_Ban_ve_cho_dich_vu_gia_tri_gia_tang\" title=\"D\u1ecbch v\u1ee5 \u0111\u1ea7u s\u1ed1 1900 \u2013 \u201cB\u00e1n v\u00e9\u201d cho d\u1ecbch v\u1ee5 gi\u00e1 tr\u1ecb gia t\u0103ng\">D\u1ecbch v\u1ee5 \u0111\u1ea7u s\u1ed1 1900 \u2013 \u201cB\u00e1n v\u00e9\u201d cho d\u1ecbch v\u1ee5 gi\u00e1 tr\u1ecb gia t\u0103ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/onesme.vn\/blog\/san-pham\/nang-cao-trai-nghiem-khach-hang-voi-dich-vu-gtgt-cua-vnpt.html\/#Ket_luan_Hop_luc_cac_dich_vu_GTGT_va_loi_keu_goi_hanh_dong\" title=\"K\u1ebft lu\u1eadn: H\u1ee3p l\u1ef1c c\u00e1c d\u1ecbch v\u1ee5 GTGT v\u00e0 l\u1eddi k\u00eau g\u1ecdi h\u00e0nh \u0111\u1ed9ng\">K\u1ebft lu\u1eadn: H\u1ee3p l\u1ef1c c\u00e1c d\u1ecbch v\u1ee5 GTGT v\u00e0 l\u1eddi k\u00eau g\u1ecdi h\u00e0nh \u0111\u1ed9ng<\/a><\/li><\/ul><\/nav><\/div>\n<h2 data-start=\"880\" data-end=\"944\"><span class=\"ez-toc-section\" id=\"SMS_Brandname_-_Kenh_tin_nhan_thuong_hieu_tuong_tac_hieu_qua\"><\/span>SMS Brandname \u2013 K\u00eanh tin nh\u1eafn th\u01b0\u01a1ng hi\u1ec7u, t\u01b0\u01a1ng t\u00e1c hi\u1ec7u qu\u1ea3<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"946\" data-end=\"1495\"><em data-start=\"984\" data-end=\"999\">SMS Brandname<\/em> l\u00e0 d\u1ecbch v\u1ee5 cho ph\u00e9p doanh nghi\u1ec7p g\u1eedi tin nh\u1eafn h\u00e0ng lo\u1ea1t v\u1edbi t\u00ean th\u01b0\u01a1ng hi\u1ec7u hi\u1ec3n th\u1ecb \u1edf m\u1ee5c ng\u01b0\u1eddi g\u1eedi thay v\u00ec s\u1ed1 \u0111i\u1ec7n tho\u1ea1i. Nh\u1edd \u0111\u00f3, kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 nh\u1eadn bi\u1ebft ngay doanh nghi\u1ec7p g\u1eedi tin, t\u1ea1o c\u1ea3m gi\u00e1c tin c\u1eady h\u01a1n h\u1eb3n so v\u1edbi tin nh\u1eafn t\u1eeb s\u1ed1 l\u1ea1. Th\u1ed1ng k\u00ea cho th\u1ea5y t\u1ef7 l\u1ec7 m\u1edf tin nh\u1eafn Brandname l\u00ean \u0111\u1ebfn 98%, bi\u1ebfn \u0111\u00e2y th\u00e0nh m\u1ed9t trong nh\u1eefng k\u00eanh ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng tr\u1ef1c ti\u1ebfp hi\u1ec7u qu\u1ea3 nh\u1ea5t hi\u1ec7n nay. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 nh\u1eefng l\u1ee3i \u00edch c\u1ee5 th\u1ec3 m\u00e0 SMS Brandname mang l\u1ea1i:<\/p>\n<ul data-start=\"1497\" data-end=\"2911\">\n<li data-start=\"1497\" data-end=\"1867\">\n<p data-start=\"1499\" data-end=\"1867\">Ti\u1ebfp c\u1eadn kh\u00e1ch h\u00e0ng t\u1ed1i \u01b0u: So v\u1edbi c\u00e1c h\u00ecnh th\u1ee9c qu\u1ea3ng c\u00e1o kh\u00e1c, chi ph\u00ed tr\u00ean m\u1ed7i tin nh\u1eafn Brandname t\u01b0\u01a1ng \u0111\u1ed1i th\u1ea5p v\u00e0 100% ng\u00e2n s\u00e1ch \u0111\u01b0\u1ee3c nh\u1eafm \u0111\u00fang v\u00e0o t\u1ec7p kh\u00e1ch h\u00e0ng m\u1ee5c ti\u00eau. Tin nh\u1eafn \u0111\u01b0\u1ee3c g\u1eedi th\u1eb3ng \u0111\u1ebfn \u0111i\u1ec7n tho\u1ea1i kh\u00e1ch h\u00e0ng v\u00e0 g\u1ea7n nh\u01b0 ch\u1eafc ch\u1eafn \u0111\u01b0\u1ee3c \u0111\u1ecdc, gi\u00fap doanh nghi\u1ec7p truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p nhanh ch\u00f3ng, t\u1ee9c th\u1eddi.<\/p>\n<\/li>\n<li data-start=\"1868\" data-end=\"2458\">\n<p data-start=\"1870\" data-end=\"2458\">T\u0103ng nh\u1eadn di\u1ec7n v\u00e0 \u0111\u1ed9 tin c\u1eady: M\u1ed7i tin nh\u1eafn Brandname \u0111\u1ec1u hi\u1ec3n th\u1ecb t\u00ean doanh nghi\u1ec7p, gi\u00fap t\u0103ng \u0111\u1ed9 nh\u1eadn di\u1ec7n th\u01b0\u01a1ng hi\u1ec7u v\u00e0 uy t\u00edn. Kh\u00e1ch h\u00e0ng s\u1ebd kh\u00f4ng c\u00f2n nh\u1ea7m l\u1eabn tin nh\u1eafn c\u1ee7a doanh nghi\u1ec7p v\u1edbi tin nh\u1eafn r\u00e1c, t\u1eeb \u0111\u00f3 s\u1eb5n s\u00e0ng t\u01b0\u01a1ng t\u00e1c h\u01a1n. Vi\u1ec7c s\u1eed d\u1ee5ng Brandname c\u0169ng th\u1ec3 hi\u1ec7n s\u1ef1 chuy\u00ean nghi\u1ec7p, khi\u1ebfn kh\u00e1ch h\u00e0ng c\u1ea3m th\u1ea5y an t\u00e2m khi nh\u1eadn tin nh\u1eafn th\u00f4ng b\u00e1o, khuy\u1ebfn m\u00e3i t\u1eeb doanh nghi\u1ec7p. V\u00ed d\u1ee5: m\u1ed9t ng\u00e2n h\u00e0ng g\u1eedi OTP ho\u1eb7c th\u00f4ng b\u00e1o giao d\u1ecbch qua SMS Brandname s\u1ebd khi\u1ebfn kh\u00e1ch h\u00e0ng tin t\u01b0\u1edfng \u0111\u00f3 l\u00e0 th\u00f4ng \u0111i\u1ec7p ch\u00ednh th\u1ed1ng, t\u1eeb \u0111\u00f3 n\u00e2ng cao s\u1ef1 h\u00e0i l\u00f2ng.<\/p>\n<\/li>\n<li data-start=\"2459\" data-end=\"2911\">\n<p data-start=\"2461\" data-end=\"2911\">H\u1ed7 tr\u1ee3 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng t\u1ef1 \u0111\u1ed9ng: SMS Brandname c\u00f3 th\u1ec3 t\u00edch h\u1ee3p v\u1edbi h\u1ec7 th\u1ed1ng CRM\/ERP c\u1ee7a doanh nghi\u1ec7p \u0111\u1ec3 t\u1ef1 \u0111\u1ed9ng h\u00f3a c\u00e1c t\u00e1c v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng nh\u01b0 g\u1eedi tin nh\u1eafn ch\u00fac m\u1eebng sinh nh\u1eadt, x\u00e1c nh\u1eadn \u0111\u01a1n h\u00e0ng, th\u00f4ng b\u00e1o giao h\u00e0ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng ch\u1ec9 c\u00e1 nh\u00e2n h\u00f3a tr\u1ea3i nghi\u1ec7m cho kh\u00e1ch h\u00e0ng m\u00e0 c\u00f2n gi\u00fap gi\u1ea3m t\u1ea3i kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c cho nh\u00e2n vi\u00ean, cho ph\u00e9p h\u1ecd t\u1eadp trung v\u00e0o nh\u1eefng nhi\u1ec7m v\u1ee5 quan tr\u1ecdng h\u01a1n.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"2913\" data-end=\"3443\">VNPT cung c\u1ea5p d\u1ecbch v\u1ee5 SMS Brandname \u0111\u00e1p \u1ee9ng c\u1ea3 nhu c\u1ea7u qu\u1ea3ng c\u00e1o (g\u1eedi tin nh\u1eafn gi\u1edbi thi\u1ec7u s\u1ea3n ph\u1ea9m, khuy\u1ebfn m\u00e3i) l\u1eabn ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng (g\u1eedi OTP, th\u00f4ng b\u00e1o giao d\u1ecbch). Doanh nghi\u1ec7p \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 b\u1ed9 c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd tr\u1ef1c tuy\u1ebfn mi\u1ec5n ph\u00ed, d\u1ec5 d\u00e0ng l\u00ean l\u1ecbch v\u00e0 ki\u1ec3m so\u00e1t c\u00e1c chi\u1ebfn d\u1ecbch nh\u1eafn tin m\u1ed9t c\u00e1ch linh ho\u1ea1t, hi\u1ec7u qu\u1ea3. Nh\u1edd SMS Brandname, m\u1ecdi t\u01b0\u01a1ng t\u00e1c qua tin nh\u1eafn v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec1u tr\u1edf n\u00ean chuy\u00ean nghi\u1ec7p v\u00e0 \u0111\u00e1ng tin c\u1eady h\u01a1n, g\u00f3p ph\u1ea7n gia t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng.<\/p>\n<h2 data-start=\"3445\" data-end=\"3504\"><span class=\"ez-toc-section\" id=\"Voice_Brandname_-_Cuoc_goi_thuong_hieu_xay_dung_niem_tin\"><\/span>Voice Brandname \u2013 Cu\u1ed9c g\u1ecdi th\u01b0\u01a1ng hi\u1ec7u x\u00e2y d\u1ef1ng ni\u1ec1m tin<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"3506\" data-end=\"3963\"><em data-start=\"3506\" data-end=\"3523\">Voice Brandname<\/em> (d\u1ecbch v\u1ee5 cu\u1ed9c g\u1ecdi th\u01b0\u01a1ng hi\u1ec7u) cho ph\u00e9p hi\u1ec3n th\u1ecb t\u00ean doanh nghi\u1ec7p tr\u00ean m\u00e0n h\u00ecnh \u0111i\u1ec7n tho\u1ea1i c\u1ee7a kh\u00e1ch h\u00e0ng khi g\u1ecdi \u0111i\u1ec7n. Trong b\u1ed1i c\u1ea3nh ng\u01b0\u1eddi d\u00f9ng ng\u00e0y c\u00e0ng c\u1ea3nh gi\u00e1c v\u1edbi c\u00e1c cu\u1ed9c g\u1ecdi t\u1eeb s\u1ed1 l\u1ea1 do lo ng\u1ea1i l\u1eeba \u0111\u1ea3o, Voice Brandname tr\u1edf th\u00e0nh gi\u1ea3i ph\u00e1p \u0111\u1ed9t ph\u00e1 gi\u00fap doanh nghi\u1ec7p v\u01b0\u1ee3t qua r\u00e0o c\u1ea3n ban \u0111\u1ea7u v\u00e0 k\u1ebft n\u1ed1i v\u1edbi kh\u00e1ch h\u00e0ng d\u1ec5 d\u00e0ng h\u01a1n. Nh\u1eefng l\u1ee3i \u00edch n\u1ed5i b\u1eadt c\u1ee7a Voice Brandname c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn:<\/p>\n<ul data-start=\"3965\" data-end=\"5702\">\n<li data-start=\"3965\" data-end=\"4549\">\n<p data-start=\"3967\" data-end=\"4549\">T\u0103ng t\u1ef7 l\u1ec7 nghe m\u00e1y, t\u1ed1i \u01b0u t\u01b0\u01a1ng t\u00e1c: Khi th\u1ea5y cu\u1ed9c g\u1ecdi hi\u1ec3n th\u1ecb t\u00ean th\u01b0\u01a1ng hi\u1ec7u, kh\u00e1ch h\u00e0ng s\u1ebd c\u00f3 xu h\u01b0\u1edbng b\u1eaft m\u00e1y cao h\u01a1n nhi\u1ec1u so v\u1edbi cu\u1ed9c g\u1ecdi s\u1ed1 l\u1ea1. Nh\u1edd \u0111\u00f3, t\u1ef7 l\u1ec7 k\u1ebft n\u1ed1i th\u00e0nh c\u00f4ng t\u0103ng l\u00ean g\u1ea5p nhi\u1ec1u l\u1ea7n, doanh nghi\u1ec7p gi\u1ea3m \u0111\u01b0\u1ee3c s\u1ed1 cu\u1ed9c g\u1ecdi ph\u1ea3i g\u1ecdi l\u1ea1i nhi\u1ec1u l\u1ea7n, ti\u1ebft ki\u1ec7m th\u1eddi gian cho nh\u00e2n vi\u00ean v\u00e0 chi ph\u00ed c\u01b0\u1edbc vi\u1ec5n th\u00f4ng. Th\u00eam v\u00e0o \u0111\u00f3, doanh nghi\u1ec7p kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 mua s\u1ed1 hotline \u0111\u1eb9p (s\u1ed1 \u0111i\u1ec7n tho\u1ea1i d\u1ec5 nh\u1edb) v\u1edbi chi ph\u00ed \u0111\u1eaft \u0111\u1ecf, v\u00ec t\u00ean th\u01b0\u01a1ng hi\u1ec7u \u0111\u00e3 l\u00e0m nhi\u1ec7m v\u1ee5 nh\u1eadn di\u1ec7n khi g\u1ecdi.<\/p>\n<\/li>\n<li data-start=\"4550\" data-end=\"5152\">\n<p data-start=\"4552\" data-end=\"5152\">X\u00e2y d\u1ef1ng uy t\u00edn, ch\u1ed1ng gi\u1ea3 m\u1ea1o: M\u1ed7i \u0111\u0103ng k\u00fd Voice Brandname \u0111\u1ec1u ph\u1ea3i qua s\u1ef1 x\u00e1c th\u1ef1c c\u1ee7a nh\u00e0 m\u1ea1ng v\u00e0 c\u01a1 quan ch\u1ee9c n\u0103ng theo quy \u0111\u1ecbnh (Ngh\u1ecb \u0111\u1ecbnh 91\/2020\/N\u0110-CP). Quy tr\u00ecnh n\u00e0y t\u1ea1o m\u1ed9t r\u00e0o ch\u1eafn ph\u00e1p l\u00fd v\u1eefng ch\u1eafc, \u0111\u1ea3m b\u1ea3o ch\u1ec9 doanh nghi\u1ec7p uy t\u00edn m\u1edbi c\u00f3 t\u00ean hi\u1ec3n th\u1ecb, ng\u0103n ch\u1eb7n k\u1ebb x\u1ea5u gi\u1ea3 m\u1ea1o th\u01b0\u01a1ng hi\u1ec7u g\u1ecdi \u0111i\u1ec7n l\u1eeba \u0111\u1ea3o. Kh\u00e1ch h\u00e0ng v\u00ec th\u1ebf y\u00ean t\u00e2m h\u01a1n khi nh\u1ea5c m\u00e1y, tin t\u01b0\u1edfng r\u1eb1ng cu\u1ed9c g\u1ecdi \u0111\u1ebfn th\u1ef1c s\u1ef1 t\u1eeb doanh nghi\u1ec7p. \u0110i\u1ec1u n\u00e0y c\u1ee7ng c\u1ed1 h\u00ecnh \u1ea3nh chuy\u00ean nghi\u1ec7p v\u00e0 \u0111\u1ed9 tin c\u1eady c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u trong m\u1eaft kh\u00e1ch h\u00e0ng.<\/p>\n<\/li>\n<li data-start=\"5153\" data-end=\"5702\">\n<p data-start=\"5155\" data-end=\"5702\">N\u00e2ng cao hi\u1ec7u qu\u1ea3 t\u01b0 v\u1ea5n v\u00e0 ch\u0103m s\u00f3c: Voice Brandname \u0111\u1eb7c bi\u1ec7t h\u1eefu \u00edch cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng t\u01b0 v\u1ea5n s\u1ea3n ph\u1ea9m, ch\u1ed1t \u0111\u01a1n h\u00e0ng, x\u00e1c minh th\u00f4ng tin v\u00e0 ch\u0103m s\u00f3c h\u1eadu m\u00e3i qua \u0111i\u1ec7n tho\u1ea1i. V\u00ed d\u1ee5, m\u1ed9t c\u00f4ng ty b\u1ea3o hi\u1ec3m khi g\u1ecdi nh\u1eafc kh\u00e1ch h\u00e0ng gia h\u1ea1n h\u1ee3p \u0111\u1ed3ng s\u1ebd d\u1ec5 \u0111\u01b0\u1ee3c l\u1eafng nghe h\u01a1n n\u1ebfu cu\u1ed9c g\u1ecdi hi\u1ec3n th\u1ecb t\u00ean c\u00f4ng ty, t\u1eeb \u0111\u00f3 t\u0103ng kh\u1ea3 n\u0103ng thuy\u1ebft ph\u1ee5c th\u00e0nh c\u00f4ng. T\u01b0\u01a1ng t\u1ef1, c\u00e1c t\u1ed5ng \u0111\u00e0i ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng khi g\u1ecdi ra (outbound) \u0111\u1ec3 kh\u1ea3o s\u00e1t \u00fd ki\u1ebfn hay gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i c\u0169ng s\u1ebd thu\u1eadn l\u1ee3i h\u01a1n, g\u00f3p ph\u1ea7n n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 qua k\u00eanh tho\u1ea1i.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"5704\" data-end=\"6159\">V\u1edbi Voice Brandname c\u1ee7a VNPT, doanh nghi\u1ec7p \u0111\u01b0\u1ee3c cam k\u1ebft tu\u00e2n th\u1ee7 \u0111\u1ea7y \u0111\u1ee7 c\u00e1c quy \u0111\u1ecbnh ph\u00e1p l\u00fd v\u1ec1 \u0111\u1ecbnh danh cu\u1ed9c g\u1ecdi, \u0111\u1ed3ng th\u1eddi \u0111\u01b0\u1ee3c \u0111\u1ea3m b\u1ea3o v\u1ec1 t\u00ednh an to\u00e0n, b\u1ea3o m\u1eadt th\u00f4ng tin. D\u1ecbch v\u1ee5 c\u00f3 chi ph\u00ed linh ho\u1ea1t v\u00e0 quy tr\u00ecnh \u0111\u0103ng k\u00fd \u0111\u01a1n gi\u1ea3n, gi\u00fap doanh nghi\u1ec7p s\u1eb5n s\u00e0ng tri\u1ec3n khai m\u00e0 kh\u00f4ng g\u1eb7p tr\u1edf ng\u1ea1i. M\u1ed7i cu\u1ed9c g\u1ecdi ra th\u00e0nh c\u00f4ng kh\u00f4ng ch\u1ec9 truy\u1ec1n t\u1ea3i th\u00f4ng \u0111i\u1ec7p m\u00e0 c\u00f2n l\u00e0 m\u1ed9t l\u1ea7n kh\u1eb3ng \u0111\u1ecbnh uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u, t\u1ea1o d\u1ef1ng ni\u1ec1m tin v\u1eefng ch\u1eafc n\u01a1i kh\u00e1ch h\u00e0ng.<\/p>\n<h2 data-start=\"6161\" data-end=\"6217\"><span class=\"ez-toc-section\" id=\"Dich_vu_tong_dai_1800_-_Trai_tham_do_don_khach_hang\"><\/span>D\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i 1800 \u2013 \u201cTr\u1ea3i th\u1ea3m \u0111\u1ecf\u201d \u0111\u00f3n kh\u00e1ch h\u00e0ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"6219\" data-end=\"6928\">T\u1ed5ng \u0111\u00e0i 1800 l\u00e0 d\u1ecbch v\u1ee5 \u0111\u1ea7u s\u1ed1 \u0111i\u1ec7n tho\u1ea1i mi\u1ec5n c\u01b0\u1edbc cho ng\u01b0\u1eddi g\u1ecdi, ngh\u0129a l\u00e0 kh\u00e1ch h\u00e0ng g\u1ecdi \u0111\u1ebfn s\u1ebd kh\u00f4ng ph\u1ea3i tr\u1ea3 ph\u00ed, doanh nghi\u1ec7p s\u1ebd chi tr\u1ea3 to\u00e0n b\u1ed9 c\u01b0\u1edbc cu\u1ed9c g\u1ecdi. Vi\u1ec7c mi\u1ec5n ph\u00ed 100% cho ng\u01b0\u1eddi g\u1ecdi n\u00e0y gi\u1ed1ng nh\u01b0 doanh nghi\u1ec7p \u201ctr\u1ea3i th\u1ea3m \u0111\u1ecf\u201d m\u1eddi kh\u00e1ch h\u00e0ng li\u00ean h\u1ec7, lo\u1ea1i b\u1ecf m\u1ecdi r\u00e0o c\u1ea3n t\u00e2m l\u00fd v\u00e0 kinh t\u1ebf ng\u0103n c\u1ea3n h\u1ecd g\u1ecdi l\u00ean t\u1ed5ng \u0111\u00e0i. \u0110\u1ea7u s\u1ed1 1800 th\u01b0\u1eddng \u0111\u01b0\u1ee3c c\u00e1c doanh nghi\u1ec7p s\u1eed d\u1ee5ng l\u00e0m hotline ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt ho\u1eb7c ti\u1ebfp nh\u1eadn khi\u1ebfu n\u1ea1i. M\u1ed9t v\u00ed d\u1ee5 \u0111i\u1ec3n h\u00ecnh: h\u1ea7u h\u1ebft c\u00e1c h\u00e3ng \u0111i\u1ec7n t\u1eed, \u0111i\u1ec7n l\u1ea1nh l\u1edbn \u0111\u1ec1u c\u00f3 s\u1ed1 1800 \u0111\u1ec3 kh\u00e1ch h\u00e0ng g\u1ecdi mi\u1ec5n ph\u00ed khi c\u1ea7n t\u01b0 v\u1ea5n ho\u1eb7c b\u1ea3o h\u00e0nh s\u1ea3n ph\u1ea9m \u2013 kh\u00e1ch h\u00e0ng s\u1ebd c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c tr\u00e2n tr\u1ecdng v\u00e0 ph\u1ee5c v\u1ee5 chu \u0111\u00e1o.<\/p>\n<p data-start=\"6930\" data-end=\"8056\">Vi\u1ec7c tri\u1ec3n khai t\u1ed5ng \u0111\u00e0i 1800 mang l\u1ea1i nh\u1eefng l\u1ee3i \u00edch thi\u1ebft th\u1ef1c trong vi\u1ec7c c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng: th\u1ee9 nh\u1ea5t, do kh\u00e1ch h\u00e0ng kh\u00f4ng t\u1ed1n c\u01b0\u1edbc g\u1ecdi, h\u1ecd s\u1ebd ch\u1ee7 \u0111\u1ed9ng li\u00ean h\u1ec7 doanh nghi\u1ec7p nhi\u1ec1u h\u01a1n \u0111\u1ec3 ph\u1ea3n h\u1ed3i ho\u1eb7c y\u00eau c\u1ea7u h\u1ed7 tr\u1ee3, gi\u00fap doanh nghi\u1ec7p thu th\u1eadp \u0111\u01b0\u1ee3c nhi\u1ec1u \u00fd ki\u1ebfn v\u00e0 d\u1eef li\u1ec7u gi\u00e1 tr\u1ecb nh\u1eb1m c\u1ea3i ti\u1ebfn s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5. Th\u1ee9 hai, \u0111\u1ea7u s\u1ed1 1800 th\u1ec3 hi\u1ec7n cam k\u1ebft \u0111\u1ea7u t\u01b0 v\u00e0o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng c\u1ee7a doanh nghi\u1ec7p \u2013 khi doanh nghi\u1ec7p s\u1eb5n s\u00e0ng chi tr\u1ea3 c\u01b0\u1edbc ph\u00ed \u0111\u1ec3 kh\u00e1ch h\u00e0ng tho\u1ea3i m\u00e1i g\u1ecdi, \u0111i\u1ec1u \u0111\u00f3 tr\u1ef1c ti\u1ebfp t\u0103ng s\u1ef1 h\u00e0i l\u00f2ng v\u00e0 l\u00f2ng trung th\u00e0nh c\u1ee7a kh\u00e1ch h\u00e0ng. Th\u1ee9 ba, s\u1eed d\u1ee5ng s\u1ed1 1800 t\u1ea1o h\u00ecnh \u1ea3nh chuy\u00ean nghi\u1ec7p v\u00e0 \u0111\u00e1ng tin c\u1eady. M\u1ed9t \u0111\u01b0\u1eddng d\u00e2y n\u00f3ng to\u00e0n qu\u1ed1c duy nh\u1ea5t, d\u1ec5 nh\u1edb, mi\u1ec5n ph\u00ed s\u1ebd n\u00e2ng cao uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u, \u0111\u1eb7c bi\u1ec7t \u0111\u1ed1i v\u1edbi c\u00e1c c\u00f4ng ty c\u00f3 t\u1ec7p kh\u00e1ch h\u00e0ng l\u1edbn tr\u00ean kh\u1eafp c\u1ea3 n\u01b0\u1edbc. V\u00e0 cu\u1ed1i c\u00f9ng, VNPT cung c\u1ea5p d\u1ecbch v\u1ee5 t\u1ed5ng \u0111\u00e0i 1800 v\u1edbi chi ph\u00ed c\u1ea1nh tranh, gi\u00fap doanh nghi\u1ec7p d\u1ec5 d\u00e0ng thi\u1ebft l\u1eadp k\u00eanh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng chuy\u00ean nghi\u1ec7p n\u00e0y m\u00e0 kh\u00f4ng \u0111\u00f2i h\u1ecfi h\u1ea1 t\u1ea7ng ph\u1ee9c t\u1ea1p.<\/p>\n<p data-start=\"8058\" data-end=\"8333\">T\u1ed5ng \u0111\u00e0i 1800 th\u1ef1c s\u1ef1 l\u00e0 m\u1ed9t kho\u1ea3n \u0111\u1ea7u t\u01b0 chi\u1ebfn l\u01b0\u1ee3c v\u00e0o tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. M\u1ecdi chi ph\u00ed doanh nghi\u1ec7p b\u1ecf ra \u0111\u1ec3 v\u1eadn h\u00e0nh \u0111\u1ea7u s\u1ed1 mi\u1ec5n ph\u00ed n\u00e0y \u0111\u1ec1u \u0111\u01b0\u1ee3c \u0111\u1ec1n \u0111\u00e1p b\u1eb1ng s\u1ef1 h\u00e0i l\u00f2ng, g\u1eafn k\u1ebft c\u1ee7a kh\u00e1ch h\u00e0ng v\u00e0 danh ti\u1ebfng th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c c\u1ee7ng c\u1ed1 v\u1eefng ch\u1eafc tr\u00ean th\u1ecb tr\u01b0\u1eddng.<\/p>\n<h2 data-start=\"8335\" data-end=\"8397\"><span class=\"ez-toc-section\" id=\"Dich_vu_dau_so_1900_-_Ban_ve_cho_dich_vu_gia_tri_gia_tang\"><\/span>D\u1ecbch v\u1ee5 \u0111\u1ea7u s\u1ed1 1900 \u2013 \u201cB\u00e1n v\u00e9\u201d cho d\u1ecbch v\u1ee5 gi\u00e1 tr\u1ecb gia t\u0103ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"8399\" data-end=\"9066\">Tr\u00e1i ng\u01b0\u1ee3c v\u1edbi 1800, t\u1ed5ng \u0111\u00e0i 1900 l\u00e0 \u0111\u1ea7u s\u1ed1 \u0111i\u1ec7n tho\u1ea1i m\u00e0 khi kh\u00e1ch h\u00e0ng g\u1ecdi \u0111\u1ebfn s\u1ebd b\u1ecb t\u00ednh c\u01b0\u1edbc ph\u00ed (theo m\u1ee9c gi\u00e1 c\u00f4ng b\u1ed1 c\u1ee7a doanh nghi\u1ec7p ho\u1eb7c nh\u00e0 m\u1ea1ng). Kho\u1ea3n c\u01b0\u1edbc ph\u00ed n\u00e0y sau \u0111\u00f3 \u0111\u01b0\u1ee3c chia s\u1ebb l\u1ea1i gi\u1eefa nh\u00e0 m\u1ea1ng v\u00e0 doanh nghi\u1ec7p. C\u1ee5 th\u1ec3, v\u1edbi d\u1ecbch v\u1ee5 1900 c\u1ee7a VNPT, doanh nghi\u1ec7p c\u00f3 th\u1ec3 nh\u1eadn chi\u1ebft kh\u1ea5u l\u00ean \u0111\u1ebfn 40% t\u1eeb c\u01b0\u1edbc ph\u00ed cu\u1ed9c g\u1ecdi m\u00e0 kh\u00e1ch h\u00e0ng thanh to\u00e1n. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 c\u00e0ng nhi\u1ec1u kh\u00e1ch h\u00e0ng g\u1ecdi v\u00e0o s\u1ed1 1900, doanh nghi\u1ec7p c\u00e0ng c\u00f3 c\u01a1 h\u1ed9i t\u1ea1o ngu\u1ed3n doanh thu b\u1ed5 sung, bi\u1ebfn trung t\u00e2m ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u1ed1n l\u00e0 n\u01a1i ti\u00eau t\u1ed1n chi ph\u00ed th\u00e0nh \u201ctrung t\u00e2m l\u1ee3i nhu\u1eadn\u201d.<\/p>\n<p data-start=\"9068\" data-end=\"10046\">\u0110\u1ea7u s\u1ed1 1900 th\u01b0\u1eddng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng cho c\u00e1c d\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n chuy\u00ean s\u00e2u ho\u1eb7c cung c\u1ea5p n\u1ed9i dung c\u00f3 gi\u00e1 tr\u1ecb gia t\u0103ng. V\u00ed d\u1ee5: m\u1ed9t c\u00f4ng ty t\u01b0 v\u1ea5n ph\u00e1p l\u00fd c\u00f3 th\u1ec3 d\u00f9ng s\u1ed1 1900xxxx \u0111\u1ec3 kh\u00e1ch h\u00e0ng g\u1ecdi \u0111\u1ebfn nh\u1eadn t\u01b0 v\u1ea5n lu\u1eadt; m\u1ed9t trung t\u00e2m h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt cao c\u1ea5p ho\u1eb7c t\u01b0 v\u1ea5n y t\u1ebf t\u1eeb xa c\u0169ng c\u00f3 th\u1ec3 tri\u1ec3n khai \u0111\u1ea7u s\u1ed1 1900 cho d\u1ecbch v\u1ee5 c\u1ee7a m\u00ecnh. M\u1ee5c \u0111\u00edch ch\u00ednh c\u1ee7a h\u00ecnh th\u1ee9c n\u00e0y l\u00e0 v\u1eeba ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng, v\u1eeba thu ph\u00ed cho n\u1ed9i dung\/ d\u1ecbch v\u1ee5 cung c\u1ea5p. Theo \u0111\u00f3, t\u1ed5ng \u0111\u00e0i 1900 ph\u00f9 h\u1ee3p cho t\u01b0 v\u1ea5n b\u00e1n h\u00e0ng, cung c\u1ea5p th\u00f4ng tin chuy\u00ean gia trong c\u00e1c l\u0129nh v\u1ef1c lu\u1eadt, y t\u1ebf, gi\u00e1o d\u1ee5c&#8230; \u2013 nh\u1eefng l\u0129nh v\u1ef1c m\u00e0 kh\u00e1ch h\u00e0ng s\u1eb5n s\u00e0ng tr\u1ea3 ph\u00ed \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c h\u1ed7 tr\u1ee3 ch\u1ea5t l\u01b0\u1ee3ng. \u0110\u1ed3ng th\u1eddi, v\u00ec ng\u01b0\u1eddi g\u1ecdi s\u1ebd ph\u1ea3i tr\u1ea3 ti\u1ec1n, d\u1ecbch v\u1ee5 1900 gi\u00fap s\u00e0ng l\u1ecdc c\u00e1c cu\u1ed9c g\u1ecdi: ch\u1ec9 nh\u1eefng kh\u00e1ch h\u00e0ng th\u1ef1c s\u1ef1 quan t\u00e2m v\u00e0 c\u00f3 nhu c\u1ea7u nghi\u00eam t\u00fac m\u1edbi g\u1ecdi, tr\u00e1nh l\u00e0m m\u1ea5t th\u1eddi gian c\u1ee7a nh\u00e2n vi\u00ean t\u1ed5ng \u0111\u00e0i cho c\u00e1c cu\u1ed9c g\u1ecdi \u0111\u00f9a ho\u1eb7c h\u1ecfi th\u00f4ng tin s\u01a1 b\u1ed9.<\/p>\n<p data-start=\"10048\" data-end=\"10623\">T\u1ea5t nhi\u00ean, doanh nghi\u1ec7p c\u1ea7n c\u00e2n nh\u1eafc k\u1ef9 khi s\u1eed d\u1ee5ng \u0111\u1ea7u s\u1ed1 1900 cho m\u1ee5c \u0111\u00edch ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng th\u00f4ng th\u01b0\u1eddng, v\u00ec t\u00e2m l\u00fd ng\u01b0\u1eddi d\u00f9ng Vi\u1ec7t Nam v\u1eabn e ng\u1ea1i khi ph\u1ea3i tr\u1ea3 ph\u00ed cu\u1ed9c g\u1ecdi. Tuy nhi\u00ean, n\u1ebfu \u0111\u00f3 l\u00e0 d\u1ecbch v\u1ee5 c\u00f3 h\u00e0m l\u01b0\u1ee3ng tri th\u1ee9c cao ho\u1eb7c mang l\u1ea1i gi\u00e1 tr\u1ecb l\u1edbn (v\u00ed d\u1ee5: t\u01b0 v\u1ea5n chuy\u00ean gia, h\u1ed7 tr\u1ee3 k\u1ef9 thu\u1eadt cao c\u1ea5p), kh\u00e1ch h\u00e0ng s\u1ebd hi\u1ec3u v\u00e0 ch\u1ea5p nh\u1eadn m\u1ee9c ph\u00ed \u0111\u1ec3 nh\u1eadn \u0111\u01b0\u1ee3c d\u1ecbch v\u1ee5 t\u01b0\u01a1ng x\u1ee9ng. T\u00f3m l\u1ea1i, t\u1ed5ng \u0111\u00e0i 1900 l\u00e0 c\u00f4ng c\u1ee5 h\u1eefu hi\u1ec7u \u0111\u1ec3 t\u1ea1o doanh thu v\u00e0 t\u1ed1i \u01b0u chi ph\u00ed v\u1eadn h\u00e0nh t\u1ed5ng \u0111\u00e0i, \u0111\u1ed3ng th\u1eddi v\u1eabn \u0111\u1ea3m b\u1ea3o ph\u1ee5c v\u1ee5 nh\u1eefng kh\u00e1ch h\u00e0ng c\u00f3 nhu c\u1ea7u th\u1ef1c s\u1ef1 m\u1ed9t c\u00e1ch t\u1eadn t\u00ecnh.<\/p>\n<h2 data-start=\"10625\" data-end=\"10687\"><span class=\"ez-toc-section\" id=\"Ket_luan_Hop_luc_cac_dich_vu_GTGT_va_loi_keu_goi_hanh_dong\"><\/span>K\u1ebft lu\u1eadn: H\u1ee3p l\u1ef1c c\u00e1c d\u1ecbch v\u1ee5 GTGT v\u00e0 l\u1eddi k\u00eau g\u1ecdi h\u00e0nh \u0111\u1ed9ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p data-start=\"10689\" data-end=\"11347\">C\u00f3 th\u1ec3 th\u1ea5y, SMS Brandname, Voice Brandname, t\u1ed5ng \u0111\u00e0i 1800 v\u00e0 1900 kh\u00f4ng ph\u1ea3i nh\u1eefng gi\u1ea3i ph\u00e1p r\u1eddi r\u1ea1c m\u00e0 l\u00e0 c\u00e1c m\u1ea3nh gh\u00e9p ho\u00e0n h\u1ea3o t\u1ea1o n\u00ean m\u1ed9t h\u1ec7 sinh th\u00e1i giao ti\u1ebfp to\u00e0n di\u1ec7n c\u1ee7a doanh nghi\u1ec7p. Khi \u0111\u01b0\u1ee3c k\u1ebft h\u1ee3p th\u00f4ng minh, ch\u00fang s\u1ebd t\u1ea1o th\u00e0nh v\u00f2ng tr\u00f2n kh\u00e9p k\u00edn gi\u00fap doanh nghi\u1ec7p n\u00e2ng cao ni\u1ec1m tin, t\u0103ng c\u01b0\u1eddng t\u01b0\u01a1ng t\u00e1c, c\u1ea3i thi\u1ec7n d\u1ecbch v\u1ee5 v\u00e0 \u0111\u1ed3ng th\u1eddi t\u1ed1i \u01b0u chi ph\u00ed, gia t\u0103ng doanh thu <span class=\"\" data-state=\"closed\"><span class=\"ms-1 inline-flex max-w-full items-center relative top-[-0.094rem] animate-[show_150ms_ease-in]\" data-testid=\"webpage-citation-pill\"><a class=\"flex h-4.5 overflow-hidden rounded-xl px-2 text-[9px] font-medium transition-colors duration-150 ease-in-out text-token-text-secondary! bg-[#F4F4F4]! dark:bg-[#303030]!\" href=\"https:\/\/onesme.vn\/blog\/san-pham\/giam-chi-phi-tang-gia-tri-tai-dinh-vi-dich-vu-vien-thong-gtgt-thanh-don-bay-tang-truong.html#:~:text=Voice%20Brandname%2C%20SMS%20Brandname%2C%20T%E1%BB%95ng,v%C3%A0%20gia%20t%C4%83ng%20doanh%20thu\" target=\"_blank\" rel=\"noopener\"><span class=\"relative start-0 bottom-0 flex h-full w-full items-center\"><span class=\"flex h-4 w-full items-center justify-between overflow-hidden\"><span class=\"max-w-[15ch] grow truncate overflow-hidden text-center\">onesme.vn<\/span><\/span><\/span><\/a><\/span><\/span>. T\u1eeb vi\u1ec7c nh\u1eafn tin ch\u1ee7 \u0111\u1ed9ng \u0111\u1ebfn g\u1ecdi \u0111i\u1ec7n x\u00e1c th\u1ef1c, t\u1eeb t\u1ed5ng \u0111\u00e0i mi\u1ec5n ph\u00ed \u0111\u1ebfn t\u1ed5ng \u0111\u00e0i thu ph\u00ed, doanh nghi\u1ec7p c\u00f3 th\u1ec3 t\u00f9y bi\u1ebfn chi\u1ebfn l\u01b0\u1ee3c giao ti\u1ebfp ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c ti\u00eau kinh doanh c\u1ee7a m\u00ecnh \u1edf t\u1eebng giai \u0111o\u1ea1n.<\/p>\n<p data-start=\"11349\" data-end=\"11790\" data-is-last-node=\"\" data-is-only-node=\"\">V\u1edbi kinh nghi\u1ec7m v\u00e0 h\u1ea1 t\u1ea7ng v\u1eefng m\u1ea1nh, VNPT th\u00f4ng qua n\u1ec1n t\u1ea3ng OneSME s\u1eb5n s\u00e0ng \u0111\u1ed3ng h\u00e0nh c\u00f9ng Qu\u00fd doanh nghi\u1ec7p trong h\u00e0nh tr\u00ecnh chuy\u1ec3n \u0111\u1ed5i s\u1ed1 v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng. H\u00e3y li\u00ean h\u1ec7 OneSME ngay h\u00f4m nay \u0111\u1ec3 \u0111\u01b0\u1ee3c t\u01b0 v\u1ea5n chi ti\u1ebft v\u00e0 tri\u1ec3n khai c\u00e1c d\u1ecbch v\u1ee5 GTGT ph\u00f9 h\u1ee3p nh\u1ea5t. M\u1ed7i b\u01b0\u1edbc ti\u1ebfn trong vi\u1ec7c ho\u00e0n thi\u1ec7n d\u1ecbch v\u1ee5 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng h\u00f4m nay ch\u00ednh l\u00e0 n\u1ec1n t\u1ea3ng cho th\u00e0nh c\u00f4ng b\u1ec1n v\u1eefng c\u1ee7a doanh nghi\u1ec7p trong t\u01b0\u01a1ng lai.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Trong k\u1ef7 nguy\u00ean s\u1ed1, tr\u1ea3i nghi\u1ec7m kh\u00e1ch h\u00e0ng v\u00e0 uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u l\u00e0 nh\u1eefng y\u1ebfu t\u1ed1 quy\u1ebft \u0111\u1ecbnh s\u1ef1 th\u00e0nh b\u1ea1i c\u1ee7a doanh nghi\u1ec7p. \u0110\u1ec3 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng t\u01b0\u01a1ng t\u00e1c v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, nhi\u1ec1u doanh nghi\u1ec7p Vi\u1ec7t Nam \u0111ang t\u00ecm \u0111\u1ebfn d\u1ecbch v\u1ee5 gi\u00e1 tr\u1ecb gia t\u0103ng (GTGT) c\u1ee7a VNPT nh\u01b0 [&hellip;]<\/p>\n","protected":false},"author":35,"featured_media":10880,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[333,331,332],"class_list":{"0":"post-11075","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-san-pham","8":"tag-1800-1900","9":"tag-sms-brandname","10":"tag-voice-brandname"},"_links":{"self":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/11075","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/users\/35"}],"replies":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/comments?post=11075"}],"version-history":[{"count":3,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/11075\/revisions"}],"predecessor-version":[{"id":11107,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/posts\/11075\/revisions\/11107"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/media\/10880"}],"wp:attachment":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/media?parent=11075"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/categories?post=11075"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/tags?post=11075"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}