{"id":11829,"date":"2026-08-12T14:37:23","date_gmt":"2026-08-12T07:37:23","guid":{"rendered":"https:\/\/onesme.vn\/blog\/?page_id=11829"},"modified":"2026-08-12T14:37:23","modified_gmt":"2026-08-12T07:37:23","slug":"chinh-sach-bao-ve-nguoi-tieu-dung-de-bi-ton-thuong","status":"publish","type":"page","link":"https:\/\/onesme.vn\/blog\/chinh-sach-bao-ve-nguoi-tieu-dung-de-bi-ton-thuong","title":{"rendered":"Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng"},"content":{"rendered":"<p style=\"text-align: justify;\">Nh\u1eb1m b\u1ea3o \u0111\u1ea3m quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng trong qu\u00e1 tr\u00ecnh ti\u1ebfp c\u1eadn, \u0111\u0103ng k\u00fd, mua v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 do VNPT cung c\u1ea5p, VNPT x\u00e2y d\u1ef1ng v\u00e0 c\u00f4ng khai Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng tr\u00ean c\u01a1 s\u1edf Lu\u1eadt B\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1ed1 19\/2023\/QH15 v\u00e0 c\u00e1c quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt c\u00f3 li\u00ean quan.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0110i\u1ec1u 1. M\u1ee5c \u0111\u00edch v\u00e0 ph\u1ea1m vi \u00e1p d\u1ee5ng<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>Ch\u00ednh s\u00e1ch n\u00e0y quy \u0111\u1ecbnh c\u00e1c nguy\u00ean t\u1eafc, bi\u1ec7n ph\u00e1p b\u1ea3o v\u1ec7, h\u1ed7 tr\u1ee3, ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u, ph\u1ea3n \u00e1nh, khi\u1ebfu n\u1ea1i, tranh ch\u1ea5p c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng trong qu\u00e1 tr\u00ecnh ti\u1ebfp c\u1eadn, \u0111\u0103ng k\u00fd, mua v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 do VNPT cung c\u1ea5p.<\/li>\n<li>Ch\u00ednh s\u00e1ch \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u1ea1i c\u00e1c \u0111i\u1ec3m giao d\u1ecbch, k\u00eanh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, t\u1ed5ng \u0111\u00e0i, website, \u1ee9ng d\u1ee5ng v\u00e0 c\u00e1c k\u00eanh cung c\u1ea5p s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 ch\u00ednh th\u1ee9c c\u1ee7a VNPT.<\/li>\n<li>Ch\u00ednh s\u00e1ch n\u00e0y \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng c\u00f9ng v\u1edbi c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng, ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n, quy tr\u00ecnh gi\u1ea3i quy\u1ebft ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u, khi\u1ebfu n\u1ea1i v\u00e0 c\u00e1c quy \u0111\u1ecbnh li\u00ean quan kh\u00e1c c\u1ee7a VNPT.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u0110i\u1ec1u 2. Ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng<\/strong><\/p>\n<p style=\"text-align: justify;\">Ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng l\u00e0 ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 kh\u1ea3 n\u0103ng ch\u1ecbu nhi\u1ec1u t\u00e1c \u0111\u1ed9ng b\u1ea5t l\u1ee3i v\u1ec1 ti\u1ebfp c\u1eadn th\u00f4ng tin, s\u1ee9c kh\u1ecfe, t\u00e0i s\u1ea3n, gi\u1ea3i quy\u1ebft tranh ch\u1ea5p t\u1ea1i th\u1eddi \u0111i\u1ec3m mua ho\u1eb7c s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5, bao g\u1ed3m:<\/p>\n<ol style=\"text-align: justify;\">\n<li>Ng\u01b0\u1eddi cao tu\u1ed5i theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u1ec1 ng\u01b0\u1eddi cao tu\u1ed5i;<\/li>\n<li>Ng\u01b0\u1eddi khuy\u1ebft t\u1eadt theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u1ec1 ng\u01b0\u1eddi khuy\u1ebft t\u1eadt;<\/li>\n<li>Tr\u1ebb em theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u1ec1 tr\u1ebb em;<\/li>\n<li>Ng\u01b0\u1eddi d\u00e2n t\u1ed9c thi\u1ec3u s\u1ed1; ng\u01b0\u1eddi sinh s\u1ed1ng t\u1ea1i v\u00f9ng \u0111\u1ed3ng b\u00e0o d\u00e2n t\u1ed9c thi\u1ec3u s\u1ed1 v\u00e0 mi\u1ec1n n\u00fai, h\u1ea3i \u0111\u1ea3o, v\u00f9ng c\u00f3 \u0111i\u1ec1u ki\u1ec7n kinh t\u1ebf &#8211; x\u00e3 h\u1ed9i kh\u00f3 kh\u0103n, v\u00f9ng c\u00f3 \u0111i\u1ec1u ki\u1ec7n kinh t\u1ebf &#8211; x\u00e3 h\u1ed9i \u0111\u1eb7c bi\u1ec7t kh\u00f3 kh\u0103n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt;<\/li>\n<li>Ph\u1ee5 n\u1eef \u0111ang mang thai ho\u1eb7c nu\u00f4i con d\u01b0\u1edbi 36 th\u00e1ng tu\u1ed5i;<\/li>\n<li>Ng\u01b0\u1eddi b\u1ecb b\u1ec7nh hi\u1ec3m ngh\u00e8o theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt;<\/li>\n<li>Th\u00e0nh vi\u00ean h\u1ed9 ngh\u00e8o theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u0110i\u1ec1u 3. Nguy\u00ean t\u1eafc b\u1ea3o v\u1ec7<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>Ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng \u0111\u01b0\u1ee3c b\u1ea3o \u0111\u1ea3m \u0111\u1ea7y \u0111\u1ee7 c\u00e1c quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt v\u00e0 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng c\u00e1c c\u01a1 ch\u1ebf, ch\u00ednh s\u00e1ch \u01b0u ti\u00ean ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1eb7c \u0111i\u1ec3m c\u1ee7a t\u1eebng nh\u00f3m \u0111\u1ed1i t\u01b0\u1ee3ng.<\/li>\n<li>VNPT kh\u00f4ng k\u1ef3 th\u1ecb, ph\u00e2n bi\u1ec7t \u0111\u1ed1i x\u1eed ho\u1eb7c l\u1ee3i d\u1ee5ng y\u1ebfu t\u1ed1 d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng \u0111\u1ec3 x\u00e2m ph\u1ea1m quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng trong qu\u00e1 tr\u00ecnh cung c\u1ea5p s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5.<\/li>\n<li>Khi ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng c\u00f3 y\u00eau c\u1ea7u b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i v\u00e0 cung c\u1ea5p ch\u1ee9ng c\u1ee9, t\u00e0i li\u1ec7u ph\u00f9 h\u1ee3p ch\u1ee9ng minh m\u00ecnh thu\u1ed9c \u0111\u1ed1i t\u01b0\u1ee3ng ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng v\u00e0 quy\u1ec1n l\u1ee3i b\u1ecb x\u00e2m ph\u1ea1m, VNPT th\u1ef1c hi\u1ec7n \u01b0u ti\u00ean ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd y\u00eau c\u1ea7u.<\/li>\n<li>VNPT kh\u00f4ng chuy\u1ec3n y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng cho b\u00ean th\u1ee9 ba gi\u1ea3i quy\u1ebft, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p b\u00ean th\u1ee9 ba \u0111\u00f3 c\u00f3 ngh\u0129a v\u1ee5 li\u00ean quan \u0111\u1ebfn vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ee5 vi\u1ec7c.<\/li>\n<li>VNPT kh\u00f4ng t\u1eeb ch\u1ed1i gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng do kh\u00e1c bi\u1ec7t v\u1ec1 ti\u1ebfng n\u00f3i, ch\u1eef vi\u1ebft, phong t\u1ee5c, t\u1eadp qu\u00e1n.<\/li>\n<li>Tr\u01b0\u1eddng h\u1ee3p t\u1eeb ch\u1ed1i gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u, VNPT th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng, trong \u0111\u00f3 n\u00eau r\u00f5 c\u0103n c\u1ee9 ph\u00e1p l\u00fd v\u00e0 l\u00fd do t\u1eeb ch\u1ed1i theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt v\u00e0 Ch\u00ednh s\u00e1ch n\u00e0y.<\/li>\n<li>Tr\u01b0\u1eddng h\u1ee3p ch\u1eadm, t\u1eeb ch\u1ed1i \u01b0u ti\u00ean ho\u1eb7c t\u1eeb ch\u1ed1i ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd y\u00eau c\u1ea7u tr\u00e1i quy \u0111\u1ecbnh g\u00e2y thi\u1ec7t h\u1ea1i cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng, tr\u00e1ch nhi\u1ec7m b\u1ed3i th\u01b0\u1eddng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u0110i\u1ec1u 4. Bi\u1ec7n ph\u00e1p h\u1ed7 tr\u1ee3 ph\u00f9 h\u1ee3p v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>4.1. Nguy\u00ean t\u1eafc h\u1ed7 tr\u1ee3 chung<\/strong><\/p>\n<p style=\"text-align: justify;\">VNPT t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng ti\u1ebfp c\u1eadn th\u00f4ng tin v\u00e0 th\u1ef1c hi\u1ec7n quy\u1ec1n c\u1ee7a m\u00ecnh th\u00f4ng qua m\u1ed9t ho\u1eb7c nhi\u1ec1u bi\u1ec7n ph\u00e1p ph\u00f9 h\u1ee3p, bao g\u1ed3m:<\/p>\n<ul style=\"text-align: justify;\">\n<li>Cung c\u1ea5p th\u00f4ng tin r\u00f5 r\u00e0ng, ch\u00ednh x\u00e1c, d\u1ec5 hi\u1ec3u; h\u1ea1n ch\u1ebf s\u1eed d\u1ee5ng thu\u1eadt ng\u1eef k\u1ef9 thu\u1eadt ho\u1eb7c c\u00e1ch di\u1ec5n \u0111\u1ea1t ph\u1ee9c t\u1ea1p khi kh\u00f4ng c\u1ea7n thi\u1ebft;<\/li>\n<li>H\u1ed7 tr\u1ee3 gi\u1ea3i th\u00edch th\u00f4ng tin v\u1ec1 s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5, gi\u00e1, c\u01b0\u1edbc, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch, quy\u1ec1n v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng khi c\u00f3 y\u00eau c\u1ea7u;<\/li>\n<li>T\u1ea1o \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng c\u00e1c k\u00eanh ti\u1ebfp nh\u1eadn ph\u00f9 h\u1ee3p nh\u01b0 t\u1ed5ng \u0111\u00e0i, tin nh\u1eafn, email, website, \u1ee9ng d\u1ee5ng, \u0111i\u1ec3m giao d\u1ecbch ho\u1eb7c v\u0103n b\u1ea3n;<\/li>\n<li>H\u1ed7 tr\u1ee3 ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n, ng\u01b0\u1eddi gi\u00e1m h\u1ed9, ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n ho\u1eb7c ng\u01b0\u1eddi h\u1ed7 tr\u1ee3 h\u1ee3p ph\u00e1p c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt;<\/li>\n<li>H\u1ea1n ch\u1ebf y\u00eau c\u1ea7u ng\u01b0\u1eddi ti\u00eau d\u00f9ng th\u1ef1c hi\u1ec7n c\u00e1c th\u1ee7 t\u1ee5c ho\u1eb7c cung c\u1ea5p th\u00f4ng tin, t\u00e0i li\u1ec7u kh\u00f4ng c\u1ea7n thi\u1ebft cho vi\u1ec7c gi\u1ea3i quy\u1ebft v\u1ee5 vi\u1ec7c.<\/li>\n<\/ul>\n<p style=\"text-align: justify;\"><strong>4.2. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi cao tu\u1ed5i<\/strong><\/p>\n<p style=\"text-align: justify;\">\u01afu ti\u00ean h\u1ed7 tr\u1ee3 t\u1ea1i \u0111i\u1ec3m giao d\u1ecbch v\u00e0 c\u00e1c k\u00eanh ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng; cung c\u1ea5p, gi\u1ea3i th\u00edch th\u00f4ng tin theo c\u00e1ch r\u00f5 r\u00e0ng, d\u1ec5 hi\u1ec3u; h\u1ed7 tr\u1ee3 th\u1ef1c hi\u1ec7n th\u1ee7 t\u1ee5c khi ng\u01b0\u1eddi ti\u00eau d\u00f9ng g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c s\u1eed d\u1ee5ng ph\u01b0\u01a1ng ti\u1ec7n \u0111i\u1ec7n t\u1eed ho\u1eb7c c\u00e1c k\u00eanh s\u1ed1.<\/p>\n<p style=\"text-align: justify;\"><strong>4.3. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi khuy\u1ebft t\u1eadt<\/strong><\/p>\n<p style=\"text-align: justify;\">T\u1ea1o \u0111i\u1ec1u ki\u1ec7n l\u1ef1a ch\u1ecdn ph\u01b0\u01a1ng th\u1ee9c giao ti\u1ebfp ph\u00f9 h\u1ee3p v\u1edbi kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng; h\u1ed7 tr\u1ee3 th\u00f4ng qua k\u00eanh tho\u1ea1i, v\u0103n b\u1ea3n, tin nh\u1eafn, email, \u1ee9ng d\u1ee5ng ho\u1eb7c h\u00ecnh th\u1ee9c th\u00edch h\u1ee3p kh\u00e1c t\u00f9y \u0111i\u1ec1u ki\u1ec7n th\u1ef1c t\u1ebf; t\u1ea1o \u0111i\u1ec1u ki\u1ec7n \u0111\u1ec3 ng\u01b0\u1eddi h\u1ed7 tr\u1ee3 h\u1ee3p ph\u00e1p c\u00f9ng tham gia qu\u00e1 tr\u00ecnh giao d\u1ecbch, khi\u1ebfu n\u1ea1i v\u00e0 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u.<\/p>\n<p style=\"text-align: justify;\"><strong>4.4. \u0110\u1ed1i v\u1edbi tr\u1ebb em<\/strong><\/p>\n<p style=\"text-align: justify;\">Th\u00f4ng tin li\u00ean quan \u0111\u1ebfn s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 \u0111\u01b0\u1ee3c cung c\u1ea5p theo c\u00e1ch th\u1ee9c ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed9 tu\u1ed5i v\u00e0 kh\u1ea3 n\u0103ng nh\u1eadn th\u1ee9c; b\u1ea3o \u0111\u1ea3m vi\u1ec7c giao d\u1ecbch, x\u1eed l\u00fd th\u00f4ng tin v\u00e0 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u c\u00f3 s\u1ef1 tham gia c\u1ee7a cha, m\u1eb9, ng\u01b0\u1eddi gi\u00e1m h\u1ed9 ho\u1eb7c ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1p lu\u1eadt y\u00eau c\u1ea7u.<\/p>\n<p style=\"text-align: justify;\">Kh\u00f4ng l\u1ee3i d\u1ee5ng s\u1ef1 thi\u1ebfu kinh nghi\u1ec7m, h\u1ea1n ch\u1ebf v\u1ec1 nh\u1eadn th\u1ee9c ho\u1eb7c kh\u1ea3 n\u0103ng \u0111\u00e1nh gi\u00e1 c\u1ee7a tr\u1ebb em \u0111\u1ec3 cung c\u1ea5p th\u00f4ng tin g\u00e2y nh\u1ea7m l\u1eabn ho\u1eb7c th\u00fac \u0111\u1ea9y giao d\u1ecbch b\u1ea5t l\u1ee3i cho tr\u1ebb em.<\/p>\n<p style=\"text-align: justify;\"><strong>4.5. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi d\u00e2n t\u1ed9c thi\u1ec3u s\u1ed1 v\u00e0 ng\u01b0\u1eddi sinh s\u1ed1ng t\u1ea1i c\u00e1c khu v\u1ef1c theo quy \u0111\u1ecbnh t\u1ea1i kho\u1ea3n 4 \u0110i\u1ec1u 2 Ch\u00ednh s\u00e1ch n\u00e0y<\/strong><\/p>\n<p style=\"text-align: justify;\">S\u1eed d\u1ee5ng ti\u1ebfng Vi\u1ec7t r\u00f5 r\u00e0ng, \u0111\u01a1n gi\u1ea3n, d\u1ec5 hi\u1ec3u; t\u0103ng c\u01b0\u1eddng h\u1ed7 tr\u1ee3 t\u1eeb xa qua t\u1ed5ng \u0111\u00e0i ho\u1eb7c c\u00e1c k\u00eanh \u0111i\u1ec7n t\u1eed khi vi\u1ec7c ti\u1ebfp c\u1eadn \u0111i\u1ec3m giao d\u1ecbch g\u1eb7p kh\u00f3 kh\u0103n; kh\u00f4ng t\u1eeb ch\u1ed1i ti\u1ebfp nh\u1eadn, gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u v\u00ec s\u1ef1 kh\u00e1c bi\u1ec7t v\u1ec1 ti\u1ebfng n\u00f3i, ch\u1eef vi\u1ebft, phong t\u1ee5c ho\u1eb7c t\u1eadp qu\u00e1n.<\/p>\n<p style=\"text-align: justify;\"><strong>4.6. \u0110\u1ed1i v\u1edbi ph\u1ee5 n\u1eef \u0111ang mang thai ho\u1eb7c nu\u00f4i con d\u01b0\u1edbi 36 th\u00e1ng tu\u1ed5i<\/strong><\/p>\n<p style=\"text-align: justify;\">\u01afu ti\u00ean trong qu\u00e1 tr\u00ecnh ti\u1ebfp nh\u1eadn v\u00e0 ph\u1ee5c v\u1ee5 t\u1ea1i \u0111i\u1ec3m giao d\u1ecbch; t\u1ea1o \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng c\u00e1c ph\u01b0\u01a1ng th\u1ee9c giao d\u1ecbch, h\u1ed7 tr\u1ee3 v\u00e0 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u t\u1eeb xa nh\u1eb1m h\u1ea1n ch\u1ebf th\u1eddi gian ch\u1edd \u0111\u1ee3i ho\u1eb7c vi\u1ec7c ph\u1ea3i di chuy\u1ec3n khi kh\u00f4ng c\u1ea7n thi\u1ebft.<\/p>\n<p style=\"text-align: justify;\"><strong>4.7. \u0110\u1ed1i v\u1edbi ng\u01b0\u1eddi b\u1ecb b\u1ec7nh hi\u1ec3m ngh\u00e8o<\/strong><\/p>\n<p style=\"text-align: justify;\">\u01afu ti\u00ean ti\u1ebfp nh\u1eadn, h\u1ed7 tr\u1ee3 v\u00e0 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u; t\u1ea1o \u0111i\u1ec1u ki\u1ec7n th\u1ef1c hi\u1ec7n th\u1ee7 t\u1ee5c t\u1eeb xa ho\u1eb7c th\u00f4ng qua ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n, ng\u01b0\u1eddi \u0111\u01b0\u1ee3c \u1ee7y quy\u1ec1n theo quy \u0111\u1ecbnh; h\u1ea1n ch\u1ebf y\u00eau c\u1ea7u \u0111i l\u1ea1i ho\u1eb7c th\u1ef1c hi\u1ec7n l\u1ea1i th\u1ee7 t\u1ee5c khi th\u00f4ng tin, t\u00e0i li\u1ec7u c\u1ea7n thi\u1ebft \u0111\u00e3 \u0111\u01b0\u1ee3c VNPT ti\u1ebfp nh\u1eadn h\u1ee3p l\u1ec7.<\/p>\n<p style=\"text-align: justify;\"><strong>4.8. \u0110\u1ed1i v\u1edbi th\u00e0nh vi\u00ean h\u1ed9 ngh\u00e8o<\/strong><\/p>\n<p style=\"text-align: justify;\">Cung c\u1ea5p \u0111\u1ea7y \u0111\u1ee7, r\u00f5 r\u00e0ng th\u00f4ng tin v\u1ec1 gi\u00e1, c\u01b0\u1edbc, chi ph\u00ed ph\u00e1t sinh, \u0111i\u1ec1u ki\u1ec7n s\u1eed d\u1ee5ng v\u00e0 c\u00e1c l\u1ef1a ch\u1ecdn s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi giao d\u1ecbch; kh\u00f4ng l\u1ee3i d\u1ee5ng ho\u00e0n c\u1ea3nh kinh t\u1ebf c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u1ec3 \u00e1p \u0111\u1eb7t \u0111i\u1ec1u ki\u1ec7n b\u1ea5t l\u1ee3i ho\u1eb7c y\u00eau c\u1ea7u mua th\u00eam s\u1ea3n ph\u1ea9m, d\u1ecbch v\u1ee5 tr\u00e1i v\u1edbi \u00fd mu\u1ed1n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0110i\u1ec1u 5. Ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i<\/strong><\/p>\n<p style=\"text-align: justify;\"><strong>5.1. K\u00eanh ti\u1ebfp nh\u1eadn<\/strong><\/p>\n<p style=\"text-align: justify;\">Ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng ho\u1eb7c ng\u01b0\u1eddi \u0111\u1ea1i di\u1ec7n h\u1ee3p ph\u00e1p c\u00f3 th\u1ec3 g\u1eedi y\u00eau c\u1ea7u, ph\u1ea3n \u00e1nh ho\u1eb7c khi\u1ebfu n\u1ea1i t\u1edbi VNPT th\u00f4ng qua m\u1ed9t trong c\u00e1c k\u00eanh sau:<br \/>+ H\u1ed7 tr\u1ee3 Online: <a href=\"https:\/\/vnpt.vn\/lien-he\" target=\"_blank\" rel=\"noopener\">https:\/\/vnpt.vn\/lien-he<\/a><\/p>\n<p style=\"text-align: justify;\">+ H\u1ed7 tr\u1ee3 t\u1ea1i \u0110i\u1ec3m cung c\u1ea5p d\u1ecbch v\u1ee5: <a href=\"https:\/\/vnpt.vn\/ho-tro\/diem-giao-dich\" target=\"_blank\" rel=\"noopener\">https:\/\/vnpt.vn\/ho-tro\/diem-giao-dich<\/a><\/p>\n<p style=\"text-align: justify;\">Ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u01b0\u1ee3c quy\u1ec1n l\u1ef1a ch\u1ecdn k\u00eanh ti\u1ebfp nh\u1eadn ph\u00f9 h\u1ee3p v\u00e0 kh\u00f4ng b\u1eaft bu\u1ed9c ph\u1ea3i g\u1eedi \u0111\u1ed3ng th\u1eddi qua nhi\u1ec1u k\u00eanh.<\/p>\n<p style=\"text-align: justify;\"><strong>5.2. Th\u00f4ng tin, t\u00e0i li\u1ec7u cung c\u1ea5p<\/strong><\/p>\n<p style=\"text-align: justify;\">Khi y\u00eau c\u1ea7u \u00e1p d\u1ee5ng c\u01a1 ch\u1ebf \u01b0u ti\u00ean theo Ch\u00ednh s\u00e1ch n\u00e0y, ng\u01b0\u1eddi ti\u00eau d\u00f9ng cung c\u1ea5p th\u00f4ng tin, ch\u1ee9ng c\u1ee9 ho\u1eb7c t\u00e0i li\u1ec7u ph\u00f9 h\u1ee3p \u0111\u1ec3 ch\u1ee9ng minh:<\/p>\n<ol style=\"text-align: justify;\">\n<li>a) Thu\u1ed9c m\u1ed9t trong c\u00e1c nh\u00f3m ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng theo \u0110i\u1ec1u 2 Ch\u00ednh s\u00e1ch n\u00e0y; v\u00e0<\/li>\n<li>b) Quy\u1ec1n, l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a m\u00ecnh c\u00f3 d\u1ea5u hi\u1ec7u b\u1ecb x\u00e2m ph\u1ea1m.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">VNPT ch\u1ec9 y\u00eau c\u1ea7u th\u00f4ng tin, t\u00e0i li\u1ec7u trong ph\u1ea1m vi c\u1ea7n thi\u1ebft, ph\u00f9 h\u1ee3p v\u1edbi t\u00ednh ch\u1ea5t c\u1ee7a v\u1ee5 vi\u1ec7c; kh\u00f4ng y\u00eau c\u1ea7u cung c\u1ea5p l\u1ea1i th\u00f4ng tin, t\u00e0i li\u1ec7u m\u00e0 VNPT \u0111\u00e3 c\u00f3 ho\u1eb7c c\u00f3 th\u1ec3 khai th\u00e1c h\u1ee3p ph\u00e1p t\u1eeb h\u1ec7 th\u1ed1ng c\u1ee7a m\u00ecnh, tr\u1eeb tr\u01b0\u1eddng h\u1ee3p c\u1ea7n x\u00e1c minh t\u00ednh ch\u00ednh x\u00e1c ho\u1eb7c c\u1eadp nh\u1eadt c\u1ee7a th\u00f4ng tin.<\/p>\n<p style=\"text-align: justify;\"><strong>5.3. Ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd<\/strong><\/p>\n<p style=\"text-align: justify;\">Sau khi c\u00f3 c\u0103n c\u1ee9 x\u00e1c \u0111\u1ecbnh y\u00eau c\u1ea7u thu\u1ed9c tr\u01b0\u1eddng h\u1ee3p ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng, VNPT th\u1ef1c hi\u1ec7n nh\u1eadn di\u1ec7n\/\u0111\u00e1nh d\u1ea5u \u01b0u ti\u00ean tr\u00ean h\u1ec7 th\u1ed1ng ho\u1eb7c h\u1ed3 s\u01a1 x\u1eed l\u00fd v\u00e0 t\u1ed5 ch\u1ee9c gi\u1ea3i quy\u1ebft theo c\u01a1 ch\u1ebf \u01b0u ti\u00ean.<\/p>\n<p style=\"text-align: justify;\">Th\u1eddi h\u1ea1n gi\u1ea3i quy\u1ebft th\u1ef1c hi\u1ec7n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt v\u00e0 quy tr\u00ecnh gi\u1ea3i quy\u1ebft ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u, khi\u1ebfu n\u1ea1i \u0111\u01b0\u1ee3c VNPT c\u00f4ng b\u1ed1; trong c\u00f9ng \u0111i\u1ec1u ki\u1ec7n v\u00e0 t\u00ednh ch\u1ea5t v\u1ee5 vi\u1ec7c, y\u00eau c\u1ea7u c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng \u0111\u01b0\u1ee3c \u01b0u ti\u00ean ti\u1ebfp nh\u1eadn v\u00e0 x\u1eed l\u00fd.<\/p>\n<p style=\"text-align: justify;\"><strong>5.4. Th\u00f4ng b\u00e1o k\u1ebft qu\u1ea3<\/strong><\/p>\n<p style=\"text-align: justify;\">K\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o t\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng b\u1eb1ng ph\u01b0\u01a1ng th\u1ee9c ph\u00f9 h\u1ee3p v\u1edbi k\u00eanh ti\u1ebfp nh\u1eadn ho\u1eb7c ph\u01b0\u01a1ng th\u1ee9c ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u00e3 l\u1ef1a ch\u1ecdn.<\/p>\n<p style=\"text-align: justify;\">Tr\u01b0\u1eddng h\u1ee3p VNPT t\u1eeb ch\u1ed1i y\u00eau c\u1ea7u b\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i, vi\u1ec7c t\u1eeb ch\u1ed1i ph\u1ea3i \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o b\u1eb1ng v\u0103n b\u1ea3n, n\u00eau r\u00f5 c\u0103n c\u1ee9 ph\u00e1p l\u00fd v\u00e0 l\u00fd do t\u1eeb ch\u1ed1i.<\/p>\n<p style=\"text-align: justify;\"><strong>5.5. Quy\u1ec1n y\u00eau c\u1ea7u gi\u1ea3i quy\u1ebft tranh ch\u1ea5p<\/strong><\/p>\n<p style=\"text-align: justify;\">Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u1ed3ng \u00fd v\u1edbi k\u1ebft qu\u1ea3 gi\u1ea3i quy\u1ebft c\u1ee7a VNPT, ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 quy\u1ec1n ti\u1ebfp t\u1ee5c y\u00eau c\u1ea7u gi\u1ea3i quy\u1ebft theo quy \u0111\u1ecbnh c\u1ee7a Lu\u1eadt B\u1ea3o v\u1ec7 quy\u1ec1n l\u1ee3i ng\u01b0\u1eddi ti\u00eau d\u00f9ng v\u00e0 ph\u00e1p lu\u1eadt c\u00f3 li\u00ean quan, bao g\u1ed3m th\u01b0\u01a1ng l\u01b0\u1ee3ng, h\u00f2a gi\u1ea3i, tr\u1ecdng t\u00e0i, T\u00f2a \u00e1n ho\u1eb7c y\u00eau c\u1ea7u c\u01a1 quan qu\u1ea3n l\u00fd nh\u00e0 n\u01b0\u1edbc, t\u1ed5 ch\u1ee9c c\u00f3 th\u1ea9m quy\u1ec1n h\u1ed7 tr\u1ee3 theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/p>\n<p style=\"text-align: justify;\"><strong>\u0110i\u1ec1u 6. B\u1ea3o v\u1ec7 th\u00f4ng tin v\u00e0 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>Th\u00f4ng tin, t\u00e0i li\u1ec7u \u0111\u01b0\u1ee3c ng\u01b0\u1eddi ti\u00eau d\u00f9ng cung c\u1ea5p \u0111\u1ec3 ch\u1ee9ng minh t\u00ecnh tr\u1ea1ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng v\u00e0 ph\u1ee5c v\u1ee5 gi\u1ea3i quy\u1ebft y\u00eau c\u1ea7u ch\u1ec9 \u0111\u01b0\u1ee3c thu th\u1eadp, s\u1eed d\u1ee5ng trong ph\u1ea1m vi c\u1ea7n thi\u1ebft, ph\u00f9 h\u1ee3p v\u1edbi m\u1ee5c \u0111\u00edch \u0111\u00e3 \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o v\u00e0 c\u0103n c\u1ee9 ph\u00e1p l\u00fd \u00e1p d\u1ee5ng.<\/li>\n<li>VNPT th\u1ef1c hi\u1ec7n c\u00e1c bi\u1ec7n ph\u00e1p b\u1ea3o v\u1ec7 th\u00f4ng tin, d\u1eef li\u1ec7u c\u00e1 nh\u00e2n; ki\u1ec3m so\u00e1t quy\u1ec1n truy c\u1eadp v\u00e0 h\u1ea1n ch\u1ebf vi\u1ec7c s\u1eed d\u1ee5ng, chia s\u1ebb th\u00f4ng tin kh\u00f4ng c\u1ea7n thi\u1ebft trong qu\u00e1 tr\u00ecnh ti\u1ebfp nh\u1eadn, x\u1eed l\u00fd y\u00eau c\u1ea7u.<\/li>\n<li>\u0110\u1ed1i v\u1edbi d\u1eef li\u1ec7u c\u00e1 nh\u00e2n nh\u1ea1y c\u1ea3m, \u0111\u1eb7c bi\u1ec7t l\u00e0 d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn s\u1ee9c kh\u1ecfe v\u00e0 c\u00e1c th\u00f4ng tin c\u1ea7n \u0111\u01b0\u1ee3c b\u1ea3o v\u1ec7 \u1edf m\u1ee9c cao theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt, VNPT \u00e1p d\u1ee5ng c\u00e1c bi\u1ec7n ph\u00e1p b\u1ea3o v\u1ec7 ph\u00f9 h\u1ee3p theo ph\u00e1p lu\u1eadt v\u1ec1 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n.<\/li>\n<li>Vi\u1ec7c thu th\u1eadp, x\u1eed l\u00fd, l\u01b0u tr\u1eef, cung c\u1ea5p, chia s\u1ebb v\u00e0 b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n theo Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 d\u1eef li\u1ec7u c\u00e1 nh\u00e2n\/th\u00f4ng tin ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u01b0\u1ee3c VNPT c\u00f4ng khai v\u00e0 quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt hi\u1ec7n h\u00e0nh.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u0110i\u1ec1u 7. Tr\u00e1ch nhi\u1ec7m c\u1ee7a VNPT<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>B\u1ea3o \u0111\u1ea3m th\u1ef1c hi\u1ec7n c\u00e1c quy\u1ec1n c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng trong qu\u00e1 tr\u00ecnh cung c\u1ea5p s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5.<\/li>\n<li>X\u00e2y d\u1ef1ng, duy tr\u00ec v\u00e0 \u00e1p d\u1ee5ng c\u01a1 ch\u1ebf gi\u1ea3i quy\u1ebft ph\u1ea3n \u00e1nh, y\u00eau c\u1ea7u, khi\u1ebfu n\u1ea1i v\u00e0 tranh ch\u1ea5p ph\u00f9 h\u1ee3p v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng.<\/li>\n<li>C\u00f4ng khai v\u00e0 duy tr\u00ec kh\u1ea3 n\u0103ng ti\u1ebfp c\u1eadn Ch\u00ednh s\u00e1ch n\u00e0y t\u1ea1i tr\u1ee5 s\u1edf, \u0111\u1ecba \u0111i\u1ec3m kinh doanh, website, \u1ee9ng d\u1ee5ng v\u00e0 c\u00e1c k\u00eanh ph\u00f9 h\u1ee3p theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n<li>T\u1ed5 ch\u1ee9c \u0111\u00e0o t\u1ea1o, t\u1eadp hu\u1ea5n cho nh\u00e2n vi\u00ean, \u0111\u1eb7c bi\u1ec7t l\u00e0 nh\u00e2n vi\u00ean b\u00e1n h\u00e0ng, giao d\u1ecbch vi\u00ean, t\u1ed5ng \u0111\u00e0i vi\u00ean, nh\u00e2n vi\u00ean ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u00e0 nh\u00e2n s\u1ef1 tham gia gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i v\u1ec1 vi\u1ec7c nh\u1eadn di\u1ec7n, ti\u1ebfp nh\u1eadn, h\u1ed7 tr\u1ee3 v\u00e0 b\u1ea3o v\u1ec7 ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng.<\/li>\n<li>Th\u01b0\u1eddng xuy\u00ean r\u00e0 so\u00e1t quy tr\u00ecnh b\u00e1n h\u00e0ng, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, h\u1ee3p \u0111\u1ed3ng theo m\u1eabu, \u0111i\u1ec1u ki\u1ec7n giao d\u1ecbch chung, n\u1ed9i dung truy\u1ec1n th\u00f4ng v\u00e0 quy tr\u00ecnh gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i \u0111\u1ec3 ph\u00f2ng ng\u1eeba c\u00e1c quy \u0111\u1ecbnh, \u0111i\u1ec1u ki\u1ec7n ho\u1eb7c c\u00e1ch th\u1ee9c th\u1ef1c hi\u1ec7n c\u00f3 th\u1ec3 g\u00e2y b\u1ea5t l\u1ee3i cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng.<\/li>\n<li>\u0110\u1ecbnh k\u1ef3 ho\u1eb7c khi c\u00f3 thay \u0111\u1ed5i ph\u00e1p lu\u1eadt, t\u1ed5 ch\u1ee9c r\u00e0 so\u00e1t, c\u1eadp nh\u1eadt Ch\u00ednh s\u00e1ch n\u00e0y v\u00e0 c\u00e1c quy tr\u00ecnh li\u00ean quan \u0111\u1ec3 b\u1ea3o \u0111\u1ea3m ph\u00f9 h\u1ee3p v\u1edbi quy \u0111\u1ecbnh hi\u1ec7n h\u00e0nh.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\"><strong>\u0110i\u1ec1u 8. \u0110i\u1ec1u kho\u1ea3n chung<\/strong><\/p>\n<ol style=\"text-align: justify;\">\n<li>Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 hi\u1ec7u l\u1ef1c k\u1ec3 t\u1eeb ng\u00e0y 01\/07\/2024<\/li>\n<li>Ch\u00ednh s\u00e1ch n\u00e0y kh\u00f4ng h\u1ea1n ch\u1ebf ho\u1eb7c lo\u1ea1i tr\u1eeb b\u1ea5t k\u1ef3 quy\u1ec1n n\u00e0o c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111\u01b0\u1ee3c ph\u00e1p lu\u1eadt quy \u0111\u1ecbnh. Tr\u01b0\u1eddng h\u1ee3p n\u1ed9i dung c\u1ee7a Ch\u00ednh s\u00e1ch n\u00e0y c\u00f3 s\u1ef1 kh\u00e1c bi\u1ec7t v\u1edbi quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt b\u1eaft bu\u1ed9c \u00e1p d\u1ee5ng th\u00ec th\u1ef1c hi\u1ec7n theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n<li>C\u00e1c s\u1eeda \u0111\u1ed5i, b\u1ed5 sung Ch\u00ednh s\u00e1ch \u0111\u01b0\u1ee3c VNPT c\u00f4ng khai tr\u00ean website, \u1ee9ng d\u1ee5ng v\u00e0\/ho\u1eb7c c\u00e1c k\u00eanh ph\u00f9 h\u1ee3p tr\u01b0\u1edbc ho\u1eb7c t\u1ea1i th\u1eddi \u0111i\u1ec3m \u00e1p d\u1ee5ng theo quy \u0111\u1ecbnh ph\u00e1p lu\u1eadt.<\/li>\n<li>Ng\u01b0\u1eddi ti\u00eau d\u00f9ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 VNPT qua c\u00e1c k\u00eanh t\u1ea1i \u0110i\u1ec1u 5 Ch\u00ednh s\u00e1ch n\u00e0y \u0111\u1ec3 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn, h\u1ed7 tr\u1ee3 ho\u1eb7c th\u1ef1c hi\u1ec7n quy\u1ec1n li\u00ean quan \u0111\u1ebfn vi\u1ec7c b\u1ea3o v\u1ec7 ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng.<\/li>\n<\/ol>\n<p style=\"text-align: justify;\">\u00a0<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Nh\u1eb1m b\u1ea3o \u0111\u1ea3m quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng trong qu\u00e1 tr\u00ecnh ti\u1ebfp c\u1eadn, \u0111\u0103ng k\u00fd, mua v\u00e0 s\u1eed d\u1ee5ng s\u1ea3n ph\u1ea9m, h\u00e0ng h\u00f3a, d\u1ecbch v\u1ee5 do VNPT cung c\u1ea5p, VNPT x\u00e2y d\u1ef1ng v\u00e0 c\u00f4ng khai Ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 ng\u01b0\u1eddi ti\u00eau d\u00f9ng d\u1ec5 b\u1ecb t\u1ed5n th\u01b0\u01a1ng tr\u00ean c\u01a1 s\u1edf Lu\u1eadt [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11829","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/pages\/11829","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/comments?post=11829"}],"version-history":[{"count":3,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/pages\/11829\/revisions"}],"predecessor-version":[{"id":11832,"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/pages\/11829\/revisions\/11832"}],"wp:attachment":[{"href":"https:\/\/onesme.vn\/blog\/wp-json\/wp\/v2\/media?parent=11829"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}